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    "started_at": "2026-01-23 12:28:40",
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    "domain": "www.skyhost.pk",
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Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Hello,\\nWelcome, How Can I Serve You Today ?\", \"time\": \"2026-01-23T12:28:58.391Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Ticket #20260122-682\", \"time\": \"2026-01-23T12:29:18.181Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"check and let me know\", \"time\": \"2026-01-23T12:29:23.134Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i sent you everything\", \"time\": \"2026-01-23T12:29:35.202Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"you peoples so lazy man\", \"time\": \"2026-01-23T12:29:40.758Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Your ticket will we answered shortly\", \"time\": \"2026-01-23T12:30:45.478Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Your domain is already expired it will take 14 to 48 hours to reactivate\", \"time\": \"2026-01-23T12:31:07.435Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"is there anything else that i can assist you with ?\", \"time\": \"2026-01-23T12:31:11.750Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"i did not receive any email from you\", \"time\": \"2026-01-23T12:33:47.994Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Invoice status showing unpaid\", \"time\": \"2026-01-23T12:34:11.910Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"All tickets are answered in chronological order it will be processed shortly\", \"time\": \"2026-01-23T12:34:32.598Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Your domain is already expired on 11 January 2026\", \"time\": \"2026-01-23T12:34:48.332Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"ok waiting\", \"time\": \"2026-01-23T12:35:07.776Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Ticket #20260123-000\", \"time\": \"2026-01-23T12:35:08.879Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"check this\", \"time\": \"2026-01-23T12:35:12.529Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"my client said his services going to expire 24th\", \"time\": \"2026-01-23T12:35:24.735Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"but his website not working yet\", \"time\": \"2026-01-23T12:35:35.498Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i try to call you many times but nothing\", \"time\": \"2026-01-23T12:35:49.391Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"We are having some issue in our 1 server we are fixing this\", \"time\": \"2026-01-23T12:36:07.112Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"It will be fixed in few hours\", \"time\": \"2026-01-23T12:36:21.743Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"ok\", \"time\": \"2026-01-23T12:36:27.005Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"can you check your self 1 time\", \"time\": \"2026-01-23T12:36:42.835Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i checked they said invoice overdue\", \"time\": \"2026-01-23T12:36:52.354Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i don't understand ?\", \"time\": \"2026-01-23T12:36:58.979Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i think there is 365 days in a year\", \"time\": \"2026-01-23T12:37:10.958Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"not 364 days :)\", \"time\": \"2026-01-23T12:37:17.032Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"wood-trans.com is expired\", \"time\": \"2026-01-23T12:37:47.023Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"hahahahaa\", \"time\": \"2026-01-23T12:37:58.545Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Domain and Hosting\", \"time\": \"2026-01-23T12:38:02.472Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"yes i want to ask\", \"time\": \"2026-01-23T12:38:04.336Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"canyou check when i paid you ?\", \"time\": \"2026-01-23T12:38:13.351Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"is not upto 365 days\", \"time\": \"2026-01-23T12:38:21.106Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"?\", \"time\": \"2026-01-23T12:38:22.246Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"22/01/2025\", \"time\": \"2026-01-23T12:38:32.288Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"just 364 days\", \"time\": \"2026-01-23T12:38:32.976Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"1 day still remain\", \"time\": \"2026-01-23T12:38:44.490Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"and you expired the services\", \"time\": \"2026-01-23T12:38:50.894Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i think you don't have big clients who will explain you well\", \"time\": \"2026-01-23T12:39:12.964Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"thats why you doing working like this\", \"time\": \"2026-01-23T12:39:24.926Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"https://whois.domaintools.com/wood-trans.com\", \"time\": \"2026-01-23T12:39:51.782Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"didyou check here\", \"time\": \"2026-01-23T12:39:55.235Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Please check last year invoice you can see the term of services\", \"time\": \"2026-01-23T12:41:22.876Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"ok\", \"time\": \"2026-01-23T12:41:29.270Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Please check date\", \"time\": \"2026-01-23T12:41:33.019Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"can i get backup fromyou for this wood websites\", \"time\": \"2026-01-23T12:41:42.428Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"websites files , emails and database\", \"time\": \"2026-01-23T12:41:51.726Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"?\", \"time\": \"2026-01-23T12:41:52.266Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Please open a ticket and we will activate it you can take backup\", \"time\": \"2026-01-23T12:42:05.529Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"ok thankyou\", \"time\": \"2026-01-23T12:42:16.407Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Ticket #20260123-461 - Want Backup\", \"time\": \"2026-01-23T12:44:06.056Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"can you tell them to do it now so i can take now\", \"time\": \"2026-01-23T12:44:22.290Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"my client is angry\", \"time\": \"2026-01-23T12:44:32.004Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Please wait you will get update on ticket\", \"time\": \"2026-01-23T12:45:42.020Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Sir they take much time kindly request with them for me\", \"time\": \"2026-01-23T12:46:54.203Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"?\", \"time\": \"2026-01-23T12:48:27.014Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Your ticket is just created 5 minutes ago\", \"time\": \"2026-01-23T12:48:41.629Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Please wait you will get update\", \"time\": \"2026-01-23T12:48:49.353Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"ok\", \"time\": \"2026-01-23T12:49:09.248Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Ticket Created #20260123-474\", \"time\": \"2026-01-23T12:50:17.768Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"this is new ticket\", \"time\": \"2026-01-23T12:50:26.266Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"first one i created from another account and i closed already\", \"time\": \"2026-01-23T12:50:48.250Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"can you tell them now pls\", \"time\": \"2026-01-23T13:28:18.113Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"?\", \"time\": \"2026-01-23T13:28:19.514Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}], \"personId\": \"68dfad0601f9e818bec2c3ef\", \"createdOn\": \"2026-01-23T12:28:40.411Z\", \"updatedOn\": \"2026-01-23T13:54:56.016Z\", \"propertyId\": \"58482e92f9976a1964ca2bf2\", \"property_id\": \"58482e92f9976a1964ca2bf2\", \"chatDuration\": 3579, \"messageCount\": 65}",
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            "body": "check and let me know",
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            "body": "i sent you everything",
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            "body": "you peoples so lazy man",
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            "body": "Your domain is already expired it will take 14 to 48 hours to reactivate",
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            "body": "is there anything else that i can assist you with ?",
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            "body": "i did not receive any email from you",
            "sent_at": "2026-01-23 12:33:47",
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            "body": "Invoice status showing unpaid",
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            "body": "All tickets are answered in chronological order it will be processed shortly",
            "sent_at": "2026-01-23 12:34:32",
            "created_at": "2026-06-28 07:33:53",
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            "body": "Your domain is already expired on 11 January 2026",
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            "body": "ok waiting",
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            "body": "Ticket #20260123-000",
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            "body": "check this",
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            "body": "my client said his services going to expire 24th",
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            "sender_type": "visitor",
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            "body": "but his website not working yet",
            "sent_at": "2026-01-23 12:35:35",
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            "body": "i try to call you many times but nothing",
            "sent_at": "2026-01-23 12:35:49",
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            "body": "We are having some issue in our 1 server we are fixing this",
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            "body": "It will be fixed in few hours",
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            "body": "ok",
            "sent_at": "2026-01-23 12:36:27",
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            "sender_type": "visitor",
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            "body": "can you check your self 1 time",
            "sent_at": "2026-01-23 12:36:42",
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            "body": "i checked they said invoice overdue",
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            "body": "i don't understand ?",
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "i think there is 365 days in a year",
            "sent_at": "2026-01-23 12:37:10",
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            "body": "not 364 days :)",
            "sent_at": "2026-01-23 12:37:17",
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            "body": "wood-trans.com is expired",
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            "sender_name": null,
            "body": "hahahahaa",
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            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Domain and Hosting",
            "sent_at": "2026-01-23 12:38:02",
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            "body": "yes i want to ask",
            "sent_at": "2026-01-23 12:38:04",
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            "sender_type": "visitor",
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            "body": "canyou check when i paid you ?",
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            "sender_type": "visitor",
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            "body": "is not upto 365 days",
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            "property_id": null,
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            "sender_type": "visitor",
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            "body": "?",
            "sent_at": "2026-01-23 12:38:22",
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            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "22/01/2025",
            "sent_at": "2026-01-23 12:38:32",
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            "body": "just 364 days",
            "sent_at": "2026-01-23 12:38:32",
            "created_at": "2026-06-28 07:33:54",
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            "sender_type": "visitor",
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            "body": "1 day still remain",
            "sent_at": "2026-01-23 12:38:44",
            "created_at": "2026-06-28 07:33:54",
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            "id": 785,
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            "external_id": "a935e5a57838c038d9050b341de56c1ba7e05a2f29e6b845e8ab569c31bacf94",
            "sender_type": "visitor",
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            "body": "and you expired the services",
            "sent_at": "2026-01-23 12:38:50",
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            "id": 786,
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "i think you don't have big clients who will explain you well",
            "sent_at": "2026-01-23 12:39:12",
            "created_at": "2026-06-28 07:33:54",
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        {
            "id": 787,
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            "external_id": "4332426b2f20225c5b57b55a0ff06aa4d9b5e6ed2ebbceff3b95be3cad30e7fa",
            "sender_type": "visitor",
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            "body": "thats why you doing working like this",
            "sent_at": "2026-01-23 12:39:24",
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            "id": 788,
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            "sender_type": "visitor",
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            "body": "https://whois.domaintools.com/wood-trans.com",
            "sent_at": "2026-01-23 12:39:51",
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            "sender_type": "visitor",
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            "body": "didyou check here",
            "sent_at": "2026-01-23 12:39:55",
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            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please check last year invoice you can see the term of services",
            "sent_at": "2026-01-23 12:41:22",
            "created_at": "2026-06-28 07:33:54",
            "property_id": null,
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            "body": "ok",
            "sent_at": "2026-01-23 12:41:29",
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            "external_id": "5bbd9424d18a6c1719c953210b410c5adf7639fa9587cdf59f5d5a39a2f2b4ee",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please check date",
            "sent_at": "2026-01-23 12:41:33",
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            "property_id": null,
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "can i get backup fromyou for this wood websites",
            "sent_at": "2026-01-23 12:41:42",
            "created_at": "2026-06-28 07:33:54",
            "property_id": null,
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "websites files , emails and database",
            "sent_at": "2026-01-23 12:41:51",
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "?",
            "sent_at": "2026-01-23 12:41:52",
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            "external_id": "fb7ec48f3703f9c5506ff1bea04818c4292b6f7069afc0a5dd016289707ed5e5",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please open a ticket and we will activate it you can take backup",
            "sent_at": "2026-01-23 12:42:05",
            "created_at": "2026-06-28 07:33:54",
            "property_id": null,
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            "agent_name": "Sales - Support Chat",
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            "sender_type": "visitor",
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            "body": "ok thankyou",
            "sent_at": "2026-01-23 12:42:16",
            "created_at": "2026-06-28 07:33:54",
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "Ticket #20260123-461 - Want Backup",
            "sent_at": "2026-01-23 12:44:06",
            "created_at": "2026-06-28 07:33:54",
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            "body": "Please wait you will get update on ticket",
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            "body": "Sir they take much time kindly request with them for me",
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            "body": "Your ticket is just created 5 minutes ago",
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            "body": "this is new ticket",
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