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    "status": "closed",
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Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Hello,\\nWelcome, How Can I Serve You Today ?\", \"time\": \"2026-01-12T06:01:30.224Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"can you please confirm the status\", \"time\": \"2026-01-12T06:01:31.467Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"and charges\", \"time\": \"2026-01-12T06:01:34.038Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"mysmtportal.com\", \"time\": \"2026-01-12T06:01:41.842Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Please share your domain name\", \"time\": \"2026-01-12T06:01:42.754Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"is my domain name\", \"time\": \"2026-01-12T06:01:44.007Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Thank you for sharing this with me, Apologies for the inconvenience caused to you\\nPlease do not worry I will get this checked\", \"time\": \"2026-01-12T06:01:46.233Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"please\", \"time\": \"2026-01-12T06:02:50.553Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Please check we have sent the invoice to your registered email ID\", \"time\": \"2026-01-12T06:04:32.245Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"yes i have received\", \"time\": \"2026-01-12T06:05:18.517Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"which one is better\", \"time\": \"2026-01-12T06:05:23.699Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"jazz cash or card payment\", \"time\": \"2026-01-12T06:05:31.795Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"You can send in bank account and share slip at sales@skyhost.pk\", \"time\": \"2026-01-12T06:05:56.086Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Please check this list of complete payment methods: https://www.skyhost.pk/payments\\nAfter send payment, please email us at sales@skyhost.pk with screenshot / transaction ID or create support ticket from Client Area, our staff will check and process your invoice.\", \"time\": \"2026-01-12T06:06:00.581Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - 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    "updated_at": "2026-06-28 07:33:27",
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    "updated_on": "2026-01-12 06:28:13",
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    "visitor_ip": "2407:d000:b:df4c:248a:1464:9e86:4a8b",
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            "body": "Department (Required) : Sales / New Order",
            "sent_at": "2026-01-12 06:01:06",
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            "property_id": null,
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "Aoa",
            "sent_at": "2026-01-12 06:01:17",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
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            "body": "i want to renews my domain",
            "sent_at": "2026-01-12 06:01:24",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
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            "body": "",
            "sent_at": "2026-01-12 06:01:25",
            "created_at": "2026-06-28 07:33:28",
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            "external_id": "03b04c0396ea93666f15c8b8816b8ffbcf820c98f4246e086c5ee7b37128f7dd",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Hello,\nWelcome, How Can I Serve You Today ?",
            "sent_at": "2026-01-12 06:01:30",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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            "agent_name": "Sales - Support Chat",
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            "agent_id": null,
            "external_id": "a5b8ff153488c37ed2e123b354d30d919ad769a3609f590084afe6205b23765a",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "can you please confirm the status",
            "sent_at": "2026-01-12 06:01:31",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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            "sender_type": "visitor",
            "sender_name": null,
            "body": "and charges",
            "sent_at": "2026-01-12 06:01:34",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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            "external_id": "02fc946717454866f2faf5bccce6db65873c2c5e14ef6829192395f1dd7485d3",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "mysmtportal.com",
            "sent_at": "2026-01-12 06:01:41",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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            "external_id": "f63143f57f21d4bf4b58a51e17e9f011e67b88854473b7eca9d6827dee532d7e",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please share your domain name",
            "sent_at": "2026-01-12 06:01:42",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
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            "chat_id": 24,
            "agent_id": null,
            "external_id": "96be4f508cd51e70119f72ec6b2fef0f78be84d6915124cc111bd1e5e525e803",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "is my domain name",
            "sent_at": "2026-01-12 06:01:44",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
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            "chat_id": 24,
            "agent_id": 29,
            "external_id": "5381a3158e7564d18c589f168d7a0ba6d940de2d13d9cd8d4f3b7047e1194148",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Thank you for sharing this with me, Apologies for the inconvenience caused to you\nPlease do not worry I will get this checked",
            "sent_at": "2026-01-12 06:01:46",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
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            "id": 353,
            "chat_id": 24,
            "agent_id": null,
            "external_id": "87cfc3929cec253061a6b57fdf3789d2da8d8f665da3eff4e2df53fc0529b062",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "please",
            "sent_at": "2026-01-12 06:02:50",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
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            "id": 354,
            "chat_id": 24,
            "agent_id": 29,
            "external_id": "920a722fa3159be7bdad28c33148bac2523b3a76778ef8caacfeabb09fbb217c",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please check we have sent the invoice to your registered email ID",
            "sent_at": "2026-01-12 06:04:32",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
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            "id": 355,
            "chat_id": 24,
            "agent_id": null,
            "external_id": "76e9bdc7c8be9ab27bcb21734b06979587c0a635acb173baf721cf6f8e8ce924",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "yes i have received",
            "sent_at": "2026-01-12 06:05:18",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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            "agent_name": null,
            "agent_email": null
        },
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            "id": 356,
            "chat_id": 24,
            "agent_id": null,
            "external_id": "6264ae0919667633fb4a39dd1b704a0da667ec4be2086ea44c7e4a23d4573206",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "which one is better",
            "sent_at": "2026-01-12 06:05:23",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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        },
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            "chat_id": 24,
            "agent_id": null,
            "external_id": "e03471023173f28993c1333a07ae90a408c6fd0a995e17550e5cafde92e2a062",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "jazz cash or card payment",
            "sent_at": "2026-01-12 06:05:31",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
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            "chat_id": 24,
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            "external_id": "99530a0628c2d0184e01798b21b3f87f1bc2cc7c2f212a39eca7d7ca9712561c",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "You can send in bank account and share slip at sales@skyhost.pk",
            "sent_at": "2026-01-12 06:05:56",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
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            "chat_id": 24,
            "agent_id": 29,
            "external_id": "c2a0e4d3b0ba92172409af739b8b96650a5fef8518c033790521a2c18d37f91e",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please check this list of complete payment methods: https://www.skyhost.pk/payments\nAfter send payment, please email us at sales@skyhost.pk with screenshot / transaction ID or create support ticket from Client Area, our staff will check and process your invoice.",
            "sent_at": "2026-01-12 06:06:00",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
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            "agent_email": null
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            "chat_id": 24,
            "agent_id": null,
            "external_id": "62afadd9b9c9ff018d0a9540c589211c1fe6c31596a25600d6b6065b40ba810c",
            "sender_type": "visitor",
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            "body": "ok i will send through jazzcash",
            "sent_at": "2026-01-12 06:06:29",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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            "chat_id": 24,
            "agent_id": null,
            "external_id": "ff1ea4d753d6ec71976da3af381eb7a776fa64661dd6a30c16738fe2859795fb",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "and will share the slip at sales@skyhost.pk",
            "sent_at": "2026-01-12 06:06:40",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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            "agent_name": null,
            "agent_email": null
        },
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            "chat_id": 24,
            "agent_id": 29,
            "external_id": "d90f2a5017c1441a668da39d6e5e761e3adfb8dc619064e3b8ba752a629888f7",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "We dont have jazzcash",
            "sent_at": "2026-01-12 06:06:48",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
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            "chat_id": 24,
            "agent_id": 29,
            "external_id": "3e2a0b23ef58804264d9087b3010695106093eac374177ccec73798e52e3dc3b",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please send in bank HBL",
            "sent_at": "2026-01-12 06:06:57",
            "created_at": "2026-06-28 07:33:28",
            "property_id": null,
            "message_type": null,
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