{
    "id": 194,
    "chat_id": "be294d80-2690-11f1-9889-fd5d58b26b61",
    "visitor_id": 194,
    "started_at": "2026-03-23 08:20:43",
    "ended_at": null,
    "status": "closed",
    "channel": "tawk.to",
    "domain": "www.skyhost.pk",
    "country": null,
    "rating": 0,
    "raw_payload": "{\"id\": \"be294d80-2690-11f1-9889-fd5d58b26b61\", \"ip\": \"72.255.26.42\", \"type\": \"chat\", \"agents\": [\"58482e592838240f2876a585\"], \"chatId\": \"be294d80-2690-11f1-9889-fd5d58b26b61\", \"domain\": \"www.skyhost.pk\", \"pageId\": \"58482e92f9976a1964ca2bf2\", \"rating\": 0, \"status\": \"closed\", \"visitor\": {\"id\": \"58482e92f9976a1964ca2bf2-Gipyh3Hf_R77qGr6IQB8C\", \"name\": \"V1773931165491316\", \"email\": null}, \"location\": {\"city\": \"Lahore\", \"countryCode\": \"PK\"}, \"messages\": [{\"data\": {\"url\": \"https://www.skyhost.pk/\", \"title\": \"Web Hosting in Pakistan | Cheap Web Hosting Companies | Web hosting Services | Hosting Server Plans\"}, \"time\": \"2026-03-23T08:17:36.455Z\", \"type\": \"nav\", \"sender\": {\"t\": \"v\"}}, {\"data\": {\"url\": \"https://www.skyhost.pk/#\", \"title\": \"Web Hosting in Pakistan | Cheap Web Hosting Companies | Web hosting Services | Hosting Server Plans\"}, \"time\": \"2026-03-23T08:17:45.336Z\", \"type\": \"nav\", \"sender\": {\"t\": \"v\"}}, {\"data\": {\"url\": \"https://www.skyhost.pk/web-hosting-in-pakistan\", \"title\": \"Affordable Web Hosting Companies in Pakistan | Affordable Web Hosting Services in Pakistan\"}, \"time\": \"2026-03-23T08:17:59.556Z\", \"type\": \"nav\", \"sender\": {\"t\": \"v\"}}, {\"data\": {\"url\": \"https://www.skyhost.pk/wordpress-hosting\", \"title\": \"Wordpress Hosting | Wordpress Hosting in Pakistan | WP Hosting\"}, \"time\": \"2026-03-23T08:18:35.164Z\", \"type\": \"nav\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Department (Required) : Technical Support\\r\\nQuestion (Required) : i want to shift domain to your skyhost. what is procedure of this. the . the domain is rocsnews.tv, i purchase from namecheap\\r\\nPhone (Optional) : 923007841518\", \"time\": \"2026-03-23T08:20:43.698Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"and guide me ,my wordpress website ,which is the best hosting\", \"time\": \"2026-03-23T08:22:05.820Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"time\": \"2026-03-23T08:22:39.127Z\", \"type\": \"agent-join\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Hello,\\nWelcome, How Can I Serve You Today ?\", \"time\": \"2026-03-23T08:22:43.343Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Please check here our WordPress Hosting Plans here: https://www.skyhost.pk/wordpress-hosting\", \"time\": \"2026-03-23T08:22:48.593Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"please tell me ,,domain transfer\", \"time\": \"2026-03-23T08:23:23.645Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Yes you can transfer domain here or just update NameServers to connect Domain with our web hosting server\", \"time\": \"2026-03-23T08:25:04.879Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"how can i\", \"time\": \"2026-03-23T08:25:39.294Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"From domain panel\", \"time\": \"2026-03-23T08:26:23.431Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}], \"personId\": \"69bc0a9dd62d6f1bee60a97e\", \"createdOn\": \"2026-03-23T08:20:43.698Z\", \"updatedOn\": \"2026-03-23T08:59:08.282Z\", \"propertyId\": \"58482e92f9976a1964ca2bf2\", \"property_id\": \"58482e92f9976a1964ca2bf2\", \"chatDuration\": 340, \"messageCount\": 8}",
    "created_at": "2026-06-28 07:36:04",
    "updated_at": "2026-06-28 07:36:04",
    "property_id": "58482e92f9976a1964ca2bf2",
    "city": null,
    "ip_address": "72.255.26.42",
    "message_count": 13,
    "chat_duration": null,
    "created_on": "2026-03-23 08:20:43",
    "updated_on": "2026-03-23 08:59:08",
    "deleted": 0,
    "visitor_name": "V1773931165491316",
    "visitor_email": null,
    "visitor_phone": null,
    "visitor_country": "",
    "visitor_city": "",
    "visitor_ip": "72.255.26.42",
    "messages": [
        {
            "id": 2823,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "c1df3cd7689c7d71b48f9e862f1b2f720794c6a274777f7574b3549165570c2f",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "",
            "sent_at": "2026-03-23 08:17:36",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2824,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "9ca7b0cd41e71aeda93c8526a48a1995b7e84218ceafac0dc0d94148514d0d40",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "",
            "sent_at": "2026-03-23 08:17:45",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2825,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "9c1c9f36e65982077736543a1de5a24424adab17274c0f57b2b76909de85a412",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "",
            "sent_at": "2026-03-23 08:17:59",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2826,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "89cbe0491492e1979eba677d129452c71ef1fafb535ca23cdf7bc00c1dc6b549",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "",
            "sent_at": "2026-03-23 08:18:35",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2827,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "dd29e4fd7aafc1b68316336720e31664323c84da7b9791d5ca896e25e9bee1a0",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "Department (Required) : Technical Support\r\nQuestion (Required) : i want to shift domain to your skyhost. what is procedure of this. the . the domain is rocsnews.tv, i purchase from namecheap\r\nPhone (Optional) : 923007841518",
            "sent_at": "2026-03-23 08:20:43",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2828,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "c6e65154fb4c20abca8fa941bf641225d32cb7708a2d4503c00efdef6abdc69c",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "and guide me ,my wordpress website ,which is the best hosting",
            "sent_at": "2026-03-23 08:22:05",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2829,
            "chat_id": 194,
            "agent_id": 29,
            "external_id": "4f9450790cbaa0c0291b31cee40d1c7b98060a5b85bf5be73394536c319f784e",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "",
            "sent_at": "2026-03-23 08:22:39",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2830,
            "chat_id": 194,
            "agent_id": 29,
            "external_id": "5e8dd1740c69812ad37dd33a56775905cb34c87f406ac1ea70d3193667d4733a",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Hello,\nWelcome, How Can I Serve You Today ?",
            "sent_at": "2026-03-23 08:22:43",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2831,
            "chat_id": 194,
            "agent_id": 29,
            "external_id": "37cf4281025cb208338fddaedbde6afa899daf2eba7917aaaa54080c1b54b9fd",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Please check here our WordPress Hosting Plans here: https://www.skyhost.pk/wordpress-hosting",
            "sent_at": "2026-03-23 08:22:48",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2832,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "2e8e4a75c760d2fae1ec0a94da417606156bd299088626a34ec81026fcf38055",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "please tell me ,,domain transfer",
            "sent_at": "2026-03-23 08:23:23",
            "created_at": "2026-06-28 07:36:04",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2833,
            "chat_id": 194,
            "agent_id": 29,
            "external_id": "906a012dff36e23c83678ca6268010a029833ef470c9ca80090ecff62f8bf885",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Yes you can transfer domain here or just update NameServers to connect Domain with our web hosting server",
            "sent_at": "2026-03-23 08:25:04",
            "created_at": "2026-06-28 07:36:05",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2834,
            "chat_id": 194,
            "agent_id": null,
            "external_id": "97266cd2a1a32ef59b72482d2867c42e5b86a75a7cce105b96de9862cf27cd54",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "how can i",
            "sent_at": "2026-03-23 08:25:39",
            "created_at": "2026-06-28 07:36:05",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2835,
            "chat_id": 194,
            "agent_id": 29,
            "external_id": "4b4269d1a29acf4c739cca9bb484db94c206f57418863e03ba832a9a77acff12",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "From domain panel",
            "sent_at": "2026-03-23 08:26:23",
            "created_at": "2026-06-28 07:36:05",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        }
    ],
    "browser": "",
    "os": "",
    "first_visit_at": "2026-03-23 08:17:36",
    "tags": [],
    "agents": [
        {
            "id": 29,
            "external_id": "58482e592838240f2876a585",
            "name": "Sales - Support Chat",
            "email": null,
            "created_at": "2026-06-28 07:33:12",
            "updated_at": "2026-06-28 08:09:43"
        }
    ],
    "attachments": [],
    "categories": [],
    "visitor_chat_count": 1,
    "visitor_average_rating": "0"
}