{
    "id": 196,
    "chat_id": "c9ca0180-26f8-11f1-85dd-a73686fa23d3",
    "visitor_id": 47,
    "started_at": "2026-03-23 20:42:34",
    "ended_at": null,
    "status": "closed",
    "channel": "tawk.to",
    "domain": "www.skyhost.pk",
    "country": null,
    "rating": 0,
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Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Hello,\\nWelcome, How Can I Serve You Today ?\", \"time\": \"2026-03-23T20:42:58.377Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"#20260322-842\", \"time\": \"2026-03-23T20:42:59.836Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i think you are going to do 12:00am as you said to me 10:00pm\", \"time\": \"2026-03-23T20:43:31.572Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"you remember  sir ?\", \"time\": \"2026-03-23T20:43:38.480Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"We have already unsuspended your account till 12am as said\", \"time\": \"2026-03-23T20:44:20.436Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Its suspended again at 12am\", \"time\": \"2026-03-23T20:44:32.770Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Are we connected ?\", \"time\": \"2026-03-23T20:45:32.639Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"yes\", \"time\": \"2026-03-23T20:50:07.000Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"but in my account showing still suspended sir\", \"time\": \"2026-03-23T20:50:23.606Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Its again suspended at 12am tonight\", \"time\": \"2026-03-23T20:50:32.891Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"We have already activated it for 2 times\", \"time\": \"2026-03-23T20:50:42.159Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"data\": {\"uri\": \"https:/tawk.link/58482e92f9976a1964ca2bf2/vc/69c1a5ac40112be81be4d9a4/v/2469cd33865b8b7ad2083896c85d5ad0f4a76c9a/image.png\", \"name\": \"image.png\", \"size\": 57013, \"type\": \"png\", \"mimeType\": \"image/png\"}, \"time\": \"2026-03-23T20:50:52.425Z\", \"type\": \"file\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"pls check\", \"time\": \"2026-03-23T20:50:53.652Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"data\": {\"uri\": \"https:/tawk.link/58482e92f9976a1964ca2bf2/a/58482e592838240f2876a585/567a84bb7ddc5cbe8fb1b456113fde2674fc9580/image.png\", \"name\": \"image.png\", \"size\": 38871, \"type\": \"png\", \"mimeType\": \"image/png\"}, \"time\": \"2026-03-23T20:51:15.976Z\", \"type\": \"file\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"We cannot reactivate it again\", \"time\": \"2026-03-23T20:51:24.892Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"If you want to get it activated please make invoice payment\", \"time\": \"2026-03-23T20:51:37.907Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"sir you did not activate the account\", \"time\": \"2026-03-23T20:51:51.614Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i m still waitng last 4 hours\", \"time\": \"2026-03-23T20:51:58.259Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"please check the attached screenshot\", \"time\": \"2026-03-23T20:52:01.707Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"and checking each 15 mint\", \"time\": \"2026-03-23T20:52:06.926Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"We cannot reactivate it again,\\nIf you want to get it activated please make invoice payment\", \"time\": \"2026-03-23T20:52:11.371Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"your side showing sir\", \"time\": \"2026-03-23T20:52:16.163Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"We cannot reactivate it again,\\nIf you want to get it activated please make invoice payment\", \"time\": \"2026-03-23T20:52:18.898Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"but my side nothing change\", \"time\": \"2026-03-23T20:52:22.408Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"It is not possible\", \"time\": \"2026-03-23T20:52:27.300Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"We have shared the screenshot already\", \"time\": \"2026-03-23T20:52:34.051Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"ok\", \"time\": \"2026-03-23T20:52:36.239Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"well understand\", \"time\": \"2026-03-23T20:52:43.281Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"is there anything else that i can assist you with ?\", \"time\": \"2026-03-23T20:52:47.947Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"nothing but i know you well\", \"time\": \"2026-03-23T20:53:06.933Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"thank you\", \"time\": \"2026-03-23T20:53:10.060Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"don't say me you also reply my ticket id\", \"time\": \"2026-03-23T20:53:34.023Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"No need to reply on ticket as when we unsuspended the account you already got the email for unsuspension , and you can take the backup\", \"time\": \"2026-03-23T20:54:15.990Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"we have did it 2 times\", \"time\": \"2026-03-23T20:54:23.065Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Thank you for contacting our live support !\\nYou may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.\", \"time\": \"2026-03-23T20:54:24.694Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"sir pls stop\", \"time\": \"2026-03-23T20:54:37.319Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i m not fool\", \"time\": \"2026-03-23T20:54:40.823Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"If you are not satisfied please move to other provider\", \"time\": \"2026-03-23T20:55:05.066Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Thank you for contacting our live support !\\nYou may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.\", \"time\": \"2026-03-23T20:55:08.584Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"thats your point\", \"time\": \"2026-03-23T20:55:19.899Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"i need to pay first then i need to move my services as you want\", \"time\": \"2026-03-23T20:55:36.621Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"let me pay you\", \"time\": \"2026-03-23T20:55:45.398Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"4500pkr not much bro\", \"time\": \"2026-03-23T20:55:53.620Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"but you well know what you saying  to me\", \"time\": \"2026-03-23T20:56:06.050Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"data\": {\"uri\": \"https:/tawk.link/58482e92f9976a1964ca2bf2/a/58482e592838240f2876a585/1cb2e075aa9e93ef2cb8569e3fa1f786d76a7ba0/image.png\", \"name\": \"image.png\", \"size\": 43138, \"type\": \"png\", \"mimeType\": \"image/png\"}, \"time\": \"2026-03-23T20:56:23.450Z\", \"type\": \"file\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"i don't need to tell you anything about you becuse you well know sir\", \"time\": \"2026-03-23T20:56:28.778Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"its ok\", \"time\": \"2026-03-23T20:56:32.517Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"why i did not receive notification from you\", \"time\": \"2026-03-23T20:56:57.388Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"??\", \"time\": \"2026-03-23T20:56:58.212Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"why you did not reply to my ticket id ?\", \"time\": \"2026-03-23T20:57:10.650Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"No need to reply on ticket as when we unsuspended the account you already got the email for unsuspension , and you can take the backup\", \"time\": \"2026-03-23T20:57:18.967Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"is it your services ?\", \"time\": \"2026-03-23T20:57:20.686Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"If you are not satisfied please move to other provider\", \"time\": \"2026-03-23T20:57:27.115Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"If you are not satisfied please move to other provider\", \"time\": \"2026-03-23T20:57:28.328Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"hahahahahhaha\", \"time\": \"2026-03-23T20:57:33.798Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"bro\", \"time\": \"2026-03-23T20:57:35.804Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"let me pay you\", \"time\": \"2026-03-23T20:57:39.096Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"eat something\", \"time\": \"2026-03-23T20:57:42.214Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"If you are not satisfied please move to other provider\", \"time\": \"2026-03-23T20:57:45.060Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - Support Chat\", \"t\": \"a\", \"id\": \"58482e592838240f2876a585\"}}, {\"msg\": \"Thank you for contacting our live support !\\nYou may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.\", \"time\": \"2026-03-23T20:57:46.738Z\", \"type\": \"msg\", \"sender\": {\"n\": \"Sales - 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    "created_at": "2026-06-28 07:36:06",
    "updated_at": "2026-06-28 07:36:06",
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    "visitor_name": "V1759489286521690",
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    "visitor_phone": null,
    "visitor_country": "",
    "visitor_city": "",
    "visitor_ip": "2407:d000:405:b801:5b:9509:ef0a:f975",
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            "body": "Hello,\nWelcome, How Can I Serve You Today ?",
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            "body": "i think you are going to do 12:00am as you said to me 10:00pm",
            "sent_at": "2026-03-23 20:43:31",
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            "body": "you remember  sir ?",
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            "body": "We have already unsuspended your account till 12am as said",
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            "created_at": "2026-06-28 07:36:06",
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            "sender_name": "Sales - Support Chat",
            "body": "Its suspended again at 12am",
            "sent_at": "2026-03-23 20:44:32",
            "created_at": "2026-06-28 07:36:06",
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            "body": "Are we connected ?",
            "sent_at": "2026-03-23 20:45:32",
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            "body": "yes",
            "sent_at": "2026-03-23 20:50:07",
            "created_at": "2026-06-28 07:36:06",
            "property_id": null,
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            "chat_id": 196,
            "agent_id": null,
            "external_id": "9e69598bea8611c988b401ae1bb0287807c19b8791921e9b6cf38b6604b61fe4",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "but in my account showing still suspended sir",
            "sent_at": "2026-03-23 20:50:23",
            "created_at": "2026-06-28 07:36:06",
            "property_id": null,
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            "chat_id": 196,
            "agent_id": 29,
            "external_id": "f163884c0d99b55d9c12aaa1010c8ec7478bc8f34a3e93903a367175804c2e82",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Its again suspended at 12am tonight",
            "sent_at": "2026-03-23 20:50:32",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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        {
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            "chat_id": 196,
            "agent_id": 29,
            "external_id": "98a616369ef832f46a8cb435d2e059a61d950e52ff3a1de97e5628d4516c1d15",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "We have already activated it for 2 times",
            "sent_at": "2026-03-23 20:50:42",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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        },
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            "chat_id": 196,
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            "body": "",
            "sent_at": "2026-03-23 20:50:52",
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            "chat_id": 196,
            "agent_id": null,
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            "sender_type": "visitor",
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            "body": "pls check",
            "sent_at": "2026-03-23 20:50:53",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
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            "id": 2865,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "d7472bf56907154049595b2cd9635f772efa1ac740bfbe96058b91575fa0c29f",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "",
            "sent_at": "2026-03-23 20:51:15",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2866,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "9b07cc85da576159a6639c7f81b1d3061033a89bfbc3f202e0bf8759348b5df3",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "We cannot reactivate it again",
            "sent_at": "2026-03-23 20:51:24",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2867,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "3eb063a783304d5a0754ae9557f9b7798366e31d4bfd397a56cfa77f6559bcc9",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "If you want to get it activated please make invoice payment",
            "sent_at": "2026-03-23 20:51:37",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2868,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "2ce73fad1041930a3fa2c4d1a8514269cf883276055a662bbc0baf174661fab8",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "sir you did not activate the account",
            "sent_at": "2026-03-23 20:51:51",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "agent_name": null,
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        {
            "id": 2869,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "d86640bb03545837ac54325538806dc06b9612eb3aee40fc0276c54351bb1594",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "i m still waitng last 4 hours",
            "sent_at": "2026-03-23 20:51:58",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2870,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "3581af3b2aa01e076d6e11918a28d85ec83682bb5b575122d9071d8c5eaaf2c3",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "please check the attached screenshot",
            "sent_at": "2026-03-23 20:52:01",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2871,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "1059069af83b7eda2472b481c9faadb67bec0b50b850401356ff759ac4465e29",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "and checking each 15 mint",
            "sent_at": "2026-03-23 20:52:06",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
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            "agent_email": null
        },
        {
            "id": 2872,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "59648dc87b219c22bbfee99cb87e9774959ea4fa40ce0408dbed17e63f2bc637",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "We cannot reactivate it again,\nIf you want to get it activated please make invoice payment",
            "sent_at": "2026-03-23 20:52:11",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2873,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "a7d271ac0de58942aa8406e4fb97b7041030933fd561692ebc19906c4981a5d2",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "your side showing sir",
            "sent_at": "2026-03-23 20:52:16",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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        },
        {
            "id": 2874,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "f161c1fb12d1a3ebba5cd3761fb2034b7fa30ec864d572dedfa873dda1f8b67d",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "We cannot reactivate it again,\nIf you want to get it activated please make invoice payment",
            "sent_at": "2026-03-23 20:52:18",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2875,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "03c4e515683994711fadf430908a46ea9de3a99238fe71e293c37d6407786d71",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "but my side nothing change",
            "sent_at": "2026-03-23 20:52:22",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "agent_id": 29,
            "external_id": "d0bc8b8cc4e7595e4b9473b4a61dab86cc9e14f80b1d6d53ddc34efbec4163b6",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "It is not possible",
            "sent_at": "2026-03-23 20:52:27",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "agent_name": "Sales - Support Chat",
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        },
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            "chat_id": 196,
            "agent_id": 29,
            "external_id": "7436a5a63a5974158c3d8eff7bad34ecf32e329abde40f04cc63b181db6c4c29",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "We have shared the screenshot already",
            "sent_at": "2026-03-23 20:52:34",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
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            "agent_id": null,
            "external_id": "6974876152beec6ca24c1103f0705c15fc8fe040a6ee34e1038f5bf2ed86f0f8",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "ok",
            "sent_at": "2026-03-23 20:52:36",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "chat_id": 196,
            "agent_id": null,
            "external_id": "da6952e6a382e7d220b56eacb8cb8f78b3548c748f0bac975ecbb813eba0487c",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "well understand",
            "sent_at": "2026-03-23 20:52:43",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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        },
        {
            "id": 2880,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "db56d4fa959fedd3c829b90b47a33109d9ba1e3b9ec8337202e3109c472ff8ce",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "is there anything else that i can assist you with ?",
            "sent_at": "2026-03-23 20:52:47",
            "created_at": "2026-06-28 07:36:07",
            "property_id": null,
            "message_type": null,
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            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2881,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "69d2448f110eaba87524ec8f3b770807149f2779c392226efda2b6de0d2b1b70",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "nothing but i know you well",
            "sent_at": "2026-03-23 20:53:06",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
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        },
        {
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            "chat_id": 196,
            "agent_id": null,
            "external_id": "c0e97bb66993147017d2686c7ef624453f3c13a55dc6f82f2fd3e72114e64041",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "thank you",
            "sent_at": "2026-03-23 20:53:10",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
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            "agent_email": null
        },
        {
            "id": 2883,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "5596c43a9558f45659c04b949052a98cfe72840efcafdef145ca9f8f49d7ac30",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "don't say me you also reply my ticket id",
            "sent_at": "2026-03-23 20:53:34",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
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            "agent_email": null
        },
        {
            "id": 2884,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "00b1f5a77eb88b6f351741336851c3b2408ccf039dee12aa66b1b9efcc1dbb8a",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "No need to reply on ticket as when we unsuspended the account you already got the email for unsuspension , and you can take the backup",
            "sent_at": "2026-03-23 20:54:15",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2885,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "00ca6905026c2f4aa893e1799136abccee7dc21443404e1171e30ceaa009c831",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "we have did it 2 times",
            "sent_at": "2026-03-23 20:54:23",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2886,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "fb0401104020d5ac39845bfe70edad7c0480cd6b5efd231a441d350fa0f2331d",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Thank you for contacting our live support !\nYou may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.",
            "sent_at": "2026-03-23 20:54:24",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2887,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "43375246c30f6a52151f56916a58fb02675016e564ef690ab231a0bc80400ac2",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "sir pls stop",
            "sent_at": "2026-03-23 20:54:37",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
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        },
        {
            "id": 2888,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "9deea43237d8238a29b87ccfe9156f5037a9ac1071d1ad5938c3dc443561aaa8",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "i m not fool",
            "sent_at": "2026-03-23 20:54:40",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
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            "agent_email": null
        },
        {
            "id": 2889,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "5b9e1eebe4692f849b3c5825d90c13c73e5350d57cd1158d4169b4001c6c55c1",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "If you are not satisfied please move to other provider",
            "sent_at": "2026-03-23 20:55:05",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2890,
            "chat_id": 196,
            "agent_id": 29,
            "external_id": "81cc692fafdd52cc5c9de078f4338aa87e10e379c13580bda66203818f2c5fb7",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "Thank you for contacting our live support !\nYou may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.",
            "sent_at": "2026-03-23 20:55:08",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
        {
            "id": 2891,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "50bf4192cdbc93b512acbdc278cfe1dfeb9d2d3aee86ac9194949d53c915eaff",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "thats your point",
            "sent_at": "2026-03-23 20:55:19",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
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            "agent_name": null,
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        },
        {
            "id": 2892,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "50162c59c7a7d4b40ecf5e987612171b515d264a80018fa76fa180f145589476",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "i need to pay first then i need to move my services as you want",
            "sent_at": "2026-03-23 20:55:36",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
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        },
        {
            "id": 2893,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "b360efa9a17ebaee86116d5eca42106f73db31f9ce3b37cacbfd1837c90a6055",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "let me pay you",
            "sent_at": "2026-03-23 20:55:45",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
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            "chat_id": 196,
            "agent_id": null,
            "external_id": "8a5b48fee0a558b21719f16cd4c1ceb7f8acadeb704567e9ae0b99f98ac53711",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "4500pkr not much bro",
            "sent_at": "2026-03-23 20:55:53",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2895,
            "chat_id": 196,
            "agent_id": null,
            "external_id": "9901e076f18faabb3bb8eac08fe910c863a372c779483e37ce205cf50f47a14e",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "but you well know what you saying  to me",
            "sent_at": "2026-03-23 20:56:06",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
            "message_type": null,
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        },
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            "external_id": "9dcb01949a8ac8ac8be7a1c14b05400a4e4e4fc6627fd2193bd276acc17c3469",
            "sender_type": "agent",
            "sender_name": "Sales - Support Chat",
            "body": "",
            "sent_at": "2026-03-23 20:56:23",
            "created_at": "2026-06-28 07:36:08",
            "property_id": null,
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            "agent_name": "Sales - Support Chat",
            "agent_email": null
        },
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