{
    "id": 181,
    "chat_id": "f3fdef00-206f-11f1-b367-4508f9d3b466",
    "visitor_id": 181,
    "started_at": "2026-03-15 13:08:00",
    "ended_at": null,
    "status": "open",
    "channel": "tawk.to",
    "domain": "www.skyhost.pk",
    "country": null,
    "rating": 0,
    "raw_payload": "{\"id\": \"f3fdef00-206f-11f1-b367-4508f9d3b466\", \"ip\": \"223.123.7.140\", \"type\": \"chat\", \"agents\": [], \"chatId\": \"f3fdef00-206f-11f1-b367-4508f9d3b466\", \"domain\": \"www.skyhost.pk\", \"pageId\": \"58482e92f9976a1964ca2bf2\", \"rating\": 0, \"status\": \"open\", \"visitor\": {\"id\": \"58482e92f9976a1964ca2bf2-1roxUsiDkuMKxEjctAktk\", \"name\": \"V1773580063106181\", \"email\": null}, \"location\": {\"city\": \"Lahore\", \"countryCode\": \"PK\"}, \"messages\": [{\"data\": {\"url\": \"https://www.skyhost.pk/\", \"title\": \"Web Hosting in Pakistan | Cheap Web Hosting Companies | Web hosting Services | Hosting Server Plans\"}, \"time\": \"2026-03-15T13:07:45.041Z\", \"type\": \"nav\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Department (Required) : Technical Support\\r\\nQuestion (Required) : Hello\\r\\nPhone (Optional) : 923104200369\", \"time\": \"2026-03-15T13:08:00.655Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}, {\"msg\": \"Hello sir\", \"time\": \"2026-03-15T13:08:06.054Z\", \"type\": \"msg\", \"sender\": {\"t\": \"v\"}}], \"personId\": \"69b6af1f83c6081bfd627a8b\", \"createdOn\": \"2026-03-15T13:08:00.655Z\", \"updatedOn\": \"2026-03-15T13:11:00.086Z\", \"propertyId\": \"58482e92f9976a1964ca2bf2\", \"property_id\": \"58482e92f9976a1964ca2bf2\", \"chatDuration\": 0, \"messageCount\": 2}",
    "created_at": "2026-06-28 07:35:50",
    "updated_at": "2026-06-28 07:35:50",
    "property_id": "58482e92f9976a1964ca2bf2",
    "city": null,
    "ip_address": "223.123.7.140",
    "message_count": 3,
    "chat_duration": null,
    "created_on": "2026-03-15 13:08:00",
    "updated_on": "2026-03-15 13:11:00",
    "deleted": 0,
    "visitor_name": "V1773580063106181",
    "visitor_email": null,
    "visitor_phone": null,
    "visitor_country": "",
    "visitor_city": "",
    "visitor_ip": "223.123.7.140",
    "messages": [
        {
            "id": 2605,
            "chat_id": 181,
            "agent_id": null,
            "external_id": "2969ee7473b6567040b2f8729b5e3c4a74baa30696eef2aacf5e758e3de4c4e8",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "",
            "sent_at": "2026-03-15 13:07:45",
            "created_at": "2026-06-28 07:35:50",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2606,
            "chat_id": 181,
            "agent_id": null,
            "external_id": "1ea08d9ca33f1bfbce85ee2ffaa4b0c9f11aa98d04d3f6e224947d7a1c4ed4c6",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "Department (Required) : Technical Support\r\nQuestion (Required) : Hello\r\nPhone (Optional) : 923104200369",
            "sent_at": "2026-03-15 13:08:00",
            "created_at": "2026-06-28 07:35:50",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        },
        {
            "id": 2607,
            "chat_id": 181,
            "agent_id": null,
            "external_id": "77373ffc639482f1d0af4d3e5496f4dbb33c563af0a39ad1579be69e18f8fada",
            "sender_type": "visitor",
            "sender_name": null,
            "body": "Hello sir",
            "sent_at": "2026-03-15 13:08:06",
            "created_at": "2026-06-28 07:35:50",
            "property_id": null,
            "message_type": null,
            "raw_json": null,
            "agent_name": null,
            "agent_email": null
        }
    ],
    "browser": "",
    "os": "",
    "first_visit_at": "2026-03-15 13:07:45",
    "tags": [],
    "agents": [],
    "attachments": [],
    "categories": [],
    "visitor_chat_count": 1,
    "visitor_average_rating": "0"
}