# Chat 6c829930-08bf-11f1-a10d-cd5e805aab39

- Visitor: V1770975367688277
- Status: closed
- Rating: 0

## visitor
2026-02-13 09:36:10



## visitor
2026-02-13 09:41:12

Department (Required) : Sales / New Order
Question (Required) : unable to login to client area. as site https://tawakkalonline.pk/ is not working
Phone (Optional) : 923332454171

## Sky Host RA L1
2026-02-13 09:41:19



## Sky Host RA L1
2026-02-13 09:41:23

Hello,
Welcome, How Can I Serve You Today ?

## visitor
2026-02-13 09:41:50

The site https://tawakkalonline.pk/ is not working. It is hosted under your Windows Reseller account

## Sky Host RA L1
2026-02-13 09:41:56

Thank you for sharing this with me, Apologies for the inconvenience caused to you
Please do not worry I will get this checked

## visitor
2026-02-13 09:44:19

Have u checked?

## Sky Host RA L1
2026-02-13 09:46:13

We are checking. Please hold on.

## Sky Host RA L1
2026-02-13 09:58:31

Please email us at support@skyhost.pk and generate a ticket. We will investigate the issue and update you accordingly.

## visitor
2026-02-13 09:59:24

I am not able to generate the ticket as your site is not letting me login into portal

## visitor
2026-02-13 10:00:25

And forget password link is not send me email to reset my password

## Sky Host RA L1
2026-02-13 10:02:50

As long as i have investigate this is support related issue.
Can you please email us at: support@skyhost.pk
from your registered E-mail address or create support ticket from Clientarea, we will check and get back to you shortly !