# Chat 725c17f0-fcdf-11f0-bee5-11aa25e86841

- Visitor: V1754409759701710
- Status: closed
- Rating: 0

## visitor
2026-01-29 06:55:09



## visitor
2026-01-29 06:55:18

Department (Required) : Technical Support

## visitor
2026-01-29 06:55:28

Aoa

## visitor
2026-01-29 06:55:33

How are you

## Sky Host RA L1
2026-01-29 06:55:36



## Sky Host RA L1
2026-01-29 06:55:43

Hello,
Welcome, How Can I Serve You Today ?

## visitor
2026-01-29 06:55:54

my site is not working without vpn

## visitor
2026-01-29 06:56:36

i think your services ip is blocking by service provider

## Sky Host RA L1
2026-01-29 06:56:42

please share your domain name

## visitor
2026-01-29 06:57:32

mysmtportal

## visitor
2026-01-29 06:58:00

mysmtportal.com

## Sky Host RA L1
2026-01-29 07:00:32

please open this link ( https://mysmtportal.com/smt/ )

## Sky Host RA L1
2026-01-29 07:04:14

Sir, your ticket is already open and our team is working on it you will get an update once the issue is resolved. Thanks

## visitor
2026-01-29 07:04:24

ok