# Chat 7a87d740-14f2-11f1-b3df-cfcee1ad4106

- Visitor: V1770298089258533
- Status: closed
- Rating: 0

## visitor
2026-02-28 22:11:51



## visitor
2026-02-28 22:11:58

Department (Required) : Technical Support

## visitor
2026-02-28 22:12:08

hello someone there

## Sales - Support Chat
2026-02-28 22:12:09



## Sales - Support Chat
2026-02-28 22:12:12

Hello,
Welcome, How Can I Serve You Today ?

## visitor
2026-02-28 22:12:37

https://support.plesk.com/hc/en-us/articles/12377106055575-PUT-HTTP-requests-fail-on-a-domain-on-a-Plesk-for-Windows-server-HTTP-Error-405-Method-Not-Allowed?_gl=1*yelmof*_ga*MTI3MjUxMDk1NS4xNzcyMzE2MzQ3*_ga_5SX3L7KZCY*czE3NzIzMTYzNDckbzEkZzAkdDE3NzIzMTYzNTAkajYwJGwwJGg2ODkyNzk3MzY.*_gcl_au*MTMwNzcyNzczOS4xNzcyMzE2MzUx i read this article i still get error 405

## Sales - Support Chat
2026-02-28 22:12:53

Please share your domain name

## visitor
2026-02-28 22:13:26

gameapi.vemushub.online

## visitor
2026-02-28 22:14:38

"I have followed the article and updated my web.config to remove the WebDAV module and handler, but the 405 Method Not Allowed error persists on the /gameHub/negotiate endpoint.

It seems the server-level configuration is overriding my local web.config. Can you please manually disable WebDAV for my specific domain/account from your end?

Also, I am still waiting for confirmation: Does this shared hosting plan support the WebSocket protocol? This is critical for my application."

## Sales - Support Chat
2026-02-28 22:16:29

<configuration>
  <system.webServer>
    <modules>
      <remove name="WebDAVModule" />
    </modules>
    <handlers>
      <remove name="WebDAV" />
    </handlers>
  </system.webServer>
</configuration>

## Sales - Support Chat
2026-02-28 22:16:36

This is the code to disable

## Sales - Support Chat
2026-02-28 22:16:51

as this is shared hosting we cannot disable it from server side

## Sales - Support Chat
2026-02-28 22:17:27

You can get assistance from chatGPT or from your developer

## visitor
2026-02-28 22:17:49

i need to know is websockets allow on my hosting or not? please be specific

## Sales - Support Chat
2026-02-28 22:18:12

I have already updated you on your last chat, websockets are enabled and you can use

## Sales - Support Chat
2026-02-28 22:21:46

is there anything else that i can assist you with ?

## Sales - Support Chat
2026-02-28 22:25:10

Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.

## Sales - Support Chat
2026-02-28 22:25:48