# Chat 8b3739f0-0269-11f1-837c-33c4e1346a84 - Visitor: V1769667820315482 - Status: closed - Rating: 0 ## visitor 2026-02-05 08:06:17 ## visitor 2026-02-05 08:07:01 thought_of_week table ## visitor 2026-02-05 08:07:30 news table ## visitor 2026-02-05 08:08:07 albums table ## Sales - Support Chat 2026-02-05 08:08:13 ## Sales - Support Chat 2026-02-05 08:08:32 Ok also please share the URL where this arabic is showing ## visitor 2026-02-05 08:08:59 I can enter arabic in any table should be work. ## Sales - Support Chat 2026-02-05 08:09:26 Ok also please share the URL where this arabic is showing, the screenshot you shared earlier please ## visitor 2026-02-05 08:09:27 becuase in old it was working for all the tables. ## visitor 2026-02-05 08:09:49 https://erpsofti.com/home.php ## visitor 2026-02-05 08:14:10 ## Sales - Support Chat 2026-02-05 08:15:02 Import has been successfully finished, 91 queries executed. (intranet_portal_(22).sql) ## Sales - Support Chat 2026-02-05 08:15:28 ## visitor 2026-02-05 08:15:51 ## Sales - Support Chat 2026-02-05 08:16:13 I have imported old database now ## Sales - Support Chat 2026-02-05 08:16:16 ## visitor 2026-02-05 08:16:37 ## Sales - Support Chat 2026-02-05 08:16:46 Problem is in database  Collation ## Sales - Support Chat 2026-02-05 08:16:58 cPanel and Plesk have different settings ## Sales - Support Chat 2026-02-05 08:17:06 Please wait let us fix ## visitor 2026-02-05 08:17:17 ok tell me what i need to select for arabic. ## Sales - Support Chat 2026-02-05 08:22:25 utf8mb4_unicode_ci ## Sales - Support Chat 2026-02-05 08:22:32 This is good for Arabic ## visitor 2026-02-05 08:22:59 check my databse has already utf8mb4_unicode_ci this settings ## Sales - Support Chat 2026-02-05 08:23:34 It was mix, I have just updated it with utf8mb4_unicode_ci ## Sales - Support Chat 2026-02-05 08:23:44 In your database erpsnikm_intranet_portal ## visitor 2026-02-05 08:24:03 ok ## visitor 2026-02-05 08:31:31 ## Sales - Support Chat 2026-02-05 08:32:12 Please open in your web browser private window ## Sales - Support Chat 2026-02-05 08:32:15 This is due to cache ## Sales - Support Chat 2026-02-05 08:32:50 ## visitor 2026-02-05 08:33:22 yes in private ssl showing active. ## visitor 2026-02-05 08:35:33 but without .php extension pages are not working while its working fine in old hosting. example erpsofti.com/home not working. ## Sales - Support Chat 2026-02-05 08:35:44 Did you put code in your .htaccess file ? ## visitor 2026-02-05 08:36:08 yes same code i put ## visitor 2026-02-05 08:36:20 you can check ## Sales - Support Chat 2026-02-05 08:42:34 Please check now ## visitor 2026-02-05 08:43:50 yes now working ## Sales - Support Chat 2026-02-05 08:44:17 .htaccess file will not work here in Windows Plesk ## Sales - Support Chat 2026-02-05 08:44:22 web.config will work ## Sales - Support Chat 2026-02-05 08:44:30 is there anything else that i can assist you with ? ## visitor 2026-02-05 08:44:54 yes ## visitor 2026-02-05 08:45:29 ## visitor 2026-02-05 08:45:42 on https://erpsofti.com/home ## Sales - Support Chat 2026-02-05 08:45:58 You need to fix this from database ## visitor 2026-02-05 08:47:29 before it was working, so what need to update. ## visitor 2026-02-05 08:48:21 this field data is not showing on above page. "description text utf8mb4_unicode_ci " ## Sales - Support Chat 2026-02-05 08:49:02 From which database table this date needs to be show ? ## visitor 2026-02-05 08:51:06 example thought_of_week, albums, news tables of db erpsnikm_intranet_portal ## Sales - Support Chat 2026-02-05 09:02:06 I see the Arabic data is present in database ## Sales - Support Chat 2026-02-05 09:02:25 You can please contact the website developer for this fix ## visitor 2026-02-05 09:02:35 with data type text arabic not showing ## Sales - Support Chat 2026-02-05 09:02:42 Or please open a ticket our web developer will check this. ## visitor 2026-02-05 09:02:49 ok ## visitor 2026-02-05 09:02:51 you send the message, I will see you again after break and prayer. thanks ## Sales - Support Chat 2026-02-05 09:02:59 Thank you for contacting our live support ! You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*. ## Sales - Support Chat 2026-02-05 09:03:35