# Chat ca3a9de0-01ba-11f1-9dc3-21bdf0ab438f

- Visitor: V1769667820315482
- Status: closed
- Rating: 1

## visitor
2026-02-04 11:15:21



## visitor
2026-02-04 11:46:02



## visitor
2026-02-04 11:46:29

Department (Required) : Sales / New Order
Question (Required) : hi
Phone (Optional) : 966583345562

## Sales - Support Chat
2026-02-04 11:46:35



## Sales - Support Chat
2026-02-04 11:46:43

Hello,
Welcome, How Can I Serve You Today ?

## visitor
2026-02-04 11:46:52



## visitor
2026-02-04 11:47:12

I made the payment on 29 January 2030 for the web hosting and domain(s) . However, the order status is still showing *“Pending” *under My Products & Services .
Please review the above screenshots and the payment transaction proof, and activate/enable the service urgently .

## Sales - Support Chat
2026-02-04 11:47:53

please share your domain name

## visitor
2026-02-04 11:48:12

erpsofti.com

## visitor
2026-02-04 11:48:15

And Please also install ssl on my all domains.

## Sales - Support Chat
2026-02-04 11:49:10

Please hold on while we are checking for this

## visitor
2026-02-04 11:49:41

and tell me how i can access windows plesk to manage my sites.

## visitor
2026-02-04 11:50:05



## visitor
2026-02-04 11:50:12



## visitor
2026-02-04 11:50:29



## visitor
2026-02-04 11:50:44



## visitor
2026-02-04 11:50:47



## Sales - Support Chat
2026-02-04 11:51:08



## Sales - Support Chat
2026-02-04 11:51:28

Let us send login details on your email

## Sales - Support Chat
2026-02-04 11:51:52

Yoir domain DNS propogation is in process

## visitor
2026-02-04 11:52:15

email is usmraf786@gmail.com

## Sales - Support Chat
2026-02-04 11:52:31

Yes we will send on yoir registered email ID

## visitor
2026-02-04 11:53:29

I purched on 29 jan,2026, when i will access it to manage my sites.

## Sales - Support Chat
2026-02-04 11:53:54

DNS propogation takes 24 hours max but normally its done in few hours

## visitor
2026-02-04 11:54:10

skyhost very slow and careless services.

## Sales - Support Chat
2026-02-04 11:54:25

We have clearly mentioned that we offer cPanel to cPanel migration services

## Sales - Support Chat
2026-02-04 11:54:50

In your case we have migrate manually from cPanel to Plesk panel

## Sales - Support Chat
2026-02-04 11:55:07

That needs time

## visitor
2026-02-04 11:55:32

ok

## Sales - Support Chat
2026-02-04 11:56:02

Once dns propogation is complete you can access your plesk panel

## Sales - Support Chat
2026-02-04 11:56:04

is there anything else that i can assist you with ?

## visitor
2026-02-04 11:56:22

why status is inactive still

## Sales - Support Chat
2026-02-04 11:57:20

Once dns propogation is complete it will show active and your services start from today

## Sales - Support Chat
2026-02-04 11:57:38

Domain transfer is in process you can view status on whois

## visitor
2026-02-04 11:58:16

ok thanks.

## visitor
2026-02-04 11:58:18



## Sales - Support Chat
2026-02-04 11:58:24

Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.

## Sales - Support Chat
2026-02-04 12:00:05



## visitor
2026-02-04 12:00:58



## visitor
2026-02-04 12:01:00



## visitor
2026-02-04 12:09:44



## visitor
2026-02-04 12:10:22



## visitor
2026-02-04 12:10:58



## visitor
2026-02-04 12:11:03



## visitor
2026-02-04 12:12:36



## visitor
2026-02-04 12:13:51



## visitor
2026-02-04 12:13:57

hi

## Sales - Support Chat
2026-02-04 12:14:27

Hello,
Welcome, How Can I Serve You Today ?

## visitor
2026-02-04 12:15:50

Your support team was told my web sites will run with very slow performance and also I have checked your server is very slow.

## Sales - Support Chat
2026-02-04 12:15:51

Can you please share your contact number let us call you

## visitor
2026-02-04 12:15:56

so I can refund

## visitor
2026-02-04 12:16:50

?

## visitor
2026-02-04 12:17:14



## Sales - Support Chat
2026-02-04 12:17:45

For refund and cancellation please email at sales@skyhost.pk

## visitor
2026-02-04 12:18:33

ok, if i will final decide then i will do it. thanks

## Sales - Support Chat
2026-02-04 12:18:35

Can you please share your contact number let us call you

## visitor
2026-02-04 12:18:53

+966583345562