# Chat dd2d32f0-0660-11f1-b1a1-bb37837e8886

- Visitor: V1762099765365255
- Status: closed
- Rating: 0

## visitor
2026-02-10 09:14:14



## visitor
2026-02-10 09:14:28

Department (Required) : Technical Support

## visitor
2026-02-10 09:14:33

You cannot create or use metadata because the setting Backup Status is currently disabled. Your system administrator must enable this setting in WHM’s Backup Configuration interface to enable the File and Directory Restoration feature.

## visitor
2026-02-10 09:14:54

can you please enable this for my acount?

## Sales - Support Chat
2026-02-10 09:14:55



## Sales - Support Chat
2026-02-10 09:14:58

Hello,
Welcome, How Can I Serve You Today ?

## Sales - Support Chat
2026-02-10 09:15:02

Please share your domain name

## visitor
2026-02-10 09:16:18

http://loopixindustry.com/

## Sales - Support Chat
2026-02-10 09:17:34

Ok

## Sales - Support Chat
2026-02-10 09:17:37

Can you please share screenshot of error so i can further check what is issue?

## visitor
2026-02-10 09:18:51



## visitor
2026-02-10 09:26:58

?

## visitor
2026-02-10 09:28:01

can you please fix this?

## Sales - Support Chat
2026-02-10 09:28:56

It will be fixed in few hours

## Sales - Support Chat
2026-02-10 09:29:01

Let us update you

## Sales - Support Chat
2026-02-10 09:29:09

You can open a ticket for this

## visitor
2026-02-10 09:29:59

can you pklease fix this soon my sites are disturbed

## Sales - Support Chat
2026-02-10 09:30:23

Please share websites that are having issue so we can fix it

## visitor
2026-02-10 09:32:29



## visitor
2026-02-10 09:32:46



## visitor
2026-02-10 09:38:37

?

## Sky Host RA L1
2026-02-10 09:46:17



## Sky Host RA L1
2026-02-10 09:46:55



## Sky Host RA L1
2026-02-10 09:56:28

please email us at: support@skyhost.pk

## visitor
2026-02-10 09:56:38

ok