# Chat ea75dae0-1f90-11f1-a66e-897faab3678e

- Visitor: V1730747424037108
- Status: closed
- Rating: 0

## visitor
2026-03-14 10:31:12



## visitor
2026-03-14 10:31:33

Department (Required) : Technical Support
Question (Required) : Hello
Phone (Optional) : 923104200369

## Sales - Support Chat
2026-03-14 10:33:08



## Sales - Support Chat
2026-03-14 10:33:10

Hello,
Welcome, How Can I Serve You Today ?

## visitor
2026-03-14 10:34:02

i am waiting for activate my vps but no one reply me on whatsapp and in support ticket.

## visitor
2026-03-14 10:34:07

2 days passed

## visitor
2026-03-14 10:34:13

tahirsaleem322@gmail.com

## Sales - Support Chat
2026-03-14 10:34:32

Thank you for sharing this with me, Apologies for the inconvenience caused to you
Please do not worry I will get this checked

## visitor
2026-03-14 10:34:55

95.217.124.131 its was ip address

## Sales - Support Chat
2026-03-14 10:36:00

Your vps restore is in process, as it was not renewed for 3 months it was terminated.

We are restoring it from backup it will be done in 12 hours

## Sales - Support Chat
2026-03-14 10:36:19

DNS propogation takes time as the IP is changed now

## visitor
2026-03-14 10:36:26

ok sir, 12 hours start now or already in process?

## Sales - Support Chat
2026-03-14 10:37:33

Already in process

## Sales - Support Chat
2026-03-14 10:37:42

And will be completed in 12 hours

## visitor
2026-03-14 10:37:43

in domains settings i need to place  new ip in A records?

## Sales - Support Chat
2026-03-14 10:37:46

Yes

## visitor
2026-03-14 10:38:03

can you share new ip please?

## Sales - Support Chat
2026-03-14 10:43:32

We will share once the IP is assigned

## Sales - Support Chat
2026-03-14 10:43:38

You will get IP via email

## visitor
2026-03-14 10:46:32

alright, i am waiting for credentials