Chat 0202b360-f857-11f0-b878-5bfe1f1b7f34 [2026-01-23 12:28:25] visitor: [2026-01-23 12:28:40] visitor: Department (Required) : Sales / New Order Question (Required) : Hi Phone (Optional) : 923191781783 [2026-01-23 12:28:45] visitor: Hi [2026-01-23 12:28:54] Sales - Support Chat: [2026-01-23 12:28:58] Sales - Support Chat: Hello, Welcome, How Can I Serve You Today ? [2026-01-23 12:29:18] visitor: Ticket #20260122-682 [2026-01-23 12:29:23] visitor: check and let me know [2026-01-23 12:29:35] visitor: i sent you everything [2026-01-23 12:29:40] visitor: you peoples so lazy man [2026-01-23 12:30:45] Sales - Support Chat: Your ticket will we answered shortly [2026-01-23 12:31:07] Sales - Support Chat: Your domain is already expired it will take 14 to 48 hours to reactivate [2026-01-23 12:31:11] Sales - Support Chat: is there anything else that i can assist you with ? [2026-01-23 12:33:47] visitor: i did not receive any email from you [2026-01-23 12:34:11] visitor: Invoice status showing unpaid [2026-01-23 12:34:32] Sales - Support Chat: All tickets are answered in chronological order it will be processed shortly [2026-01-23 12:34:48] Sales - Support Chat: Your domain is already expired on 11 January 2026 [2026-01-23 12:35:07] visitor: ok waiting [2026-01-23 12:35:08] visitor: Ticket #20260123-000 [2026-01-23 12:35:12] visitor: check this [2026-01-23 12:35:24] visitor: my client said his services going to expire 24th [2026-01-23 12:35:35] visitor: but his website not working yet [2026-01-23 12:35:49] visitor: i try to call you many times but nothing [2026-01-23 12:36:07] Sales - Support Chat: We are having some issue in our 1 server we are fixing this [2026-01-23 12:36:21] Sales - Support Chat: It will be fixed in few hours [2026-01-23 12:36:27] visitor: ok [2026-01-23 12:36:42] visitor: can you check your self 1 time [2026-01-23 12:36:52] visitor: i checked they said invoice overdue [2026-01-23 12:36:58] visitor: i don't understand ? [2026-01-23 12:37:10] visitor: i think there is 365 days in a year [2026-01-23 12:37:17] visitor: not 364 days :) [2026-01-23 12:37:47] Sales - Support Chat: wood-trans.com is expired [2026-01-23 12:37:58] visitor: hahahahaa [2026-01-23 12:38:02] Sales - Support Chat: Domain and Hosting [2026-01-23 12:38:04] visitor: yes i want to ask [2026-01-23 12:38:13] visitor: canyou check when i paid you ? [2026-01-23 12:38:21] visitor: is not upto 365 days [2026-01-23 12:38:22] visitor: ? [2026-01-23 12:38:32] Sales - Support Chat: 22/01/2025 [2026-01-23 12:38:32] visitor: just 364 days [2026-01-23 12:38:44] visitor: 1 day still remain [2026-01-23 12:38:50] visitor: and you expired the services [2026-01-23 12:39:12] visitor: i think you don't have big clients who will explain you well [2026-01-23 12:39:24] visitor: thats why you doing working like this [2026-01-23 12:39:51] visitor: https://whois.domaintools.com/wood-trans.com [2026-01-23 12:39:55] visitor: didyou check here [2026-01-23 12:41:22] Sales - Support Chat: Please check last year invoice you can see the term of services [2026-01-23 12:41:29] visitor: ok [2026-01-23 12:41:33] Sales - Support Chat: Please check date [2026-01-23 12:41:42] visitor: can i get backup fromyou for this wood websites [2026-01-23 12:41:51] visitor: websites files , emails and database [2026-01-23 12:41:52] visitor: ? [2026-01-23 12:42:05] Sales - Support Chat: Please open a ticket and we will activate it you can take backup [2026-01-23 12:42:16] visitor: ok thankyou [2026-01-23 12:44:06] visitor: Ticket #20260123-461 - Want Backup [2026-01-23 12:44:22] visitor: can you tell them to do it now so i can take now [2026-01-23 12:44:32] visitor: my client is angry [2026-01-23 12:45:42] Sales - Support Chat: Please wait you will get update on ticket [2026-01-23 12:46:54] visitor: Sir they take much time kindly request with them for me [2026-01-23 12:48:27] visitor: ? [2026-01-23 12:48:41] Sales - Support Chat: Your ticket is just created 5 minutes ago [2026-01-23 12:48:49] Sales - Support Chat: Please wait you will get update [2026-01-23 12:49:09] visitor: ok [2026-01-23 12:50:17] visitor: Ticket Created #20260123-474 [2026-01-23 12:50:26] visitor: this is new ticket [2026-01-23 12:50:48] visitor: first one i created from another account and i closed already [2026-01-23 13:28:18] visitor: can you tell them now pls [2026-01-23 13:28:19] visitor: ?