Chat 782df3c0-0251-11f1-837c-33c4e1346a84

[2026-02-05 05:14:01] visitor: 
[2026-02-05 05:14:59] visitor: Department (Required) : Technical Support
Question (Required) : Hi
Phone (Optional) : 17575698765
[2026-02-05 05:15:46] Sales - Support Chat: 
[2026-02-05 05:15:49] Sales - Support Chat: Hello,
Welcome, How Can I Serve You Today ?
[2026-02-05 05:17:39] visitor: I can't see 5.6 PHP version on cpanel
[2026-02-05 05:18:08] visitor: 
[2026-02-05 05:18:21] visitor: this is ticket iwas created but now they closed
[2026-02-05 05:18:46] Sales - Support Chat: 5.6 PHP version is end of life
[2026-02-05 05:19:15] visitor: but my website last year
[2026-02-05 05:19:21] visitor: i renew and it was working fine
[2026-02-05 05:19:28] visitor: just last few days it is not working
[2026-02-05 05:19:41] visitor: how is possible ?
[2026-02-05 05:20:03] Sales - Support Chat: What is the error in your website?
[2026-02-05 05:20:10] Sales - Support Chat: Can you please share the screenshot of error
[2026-02-05 05:20:19] visitor: My PHP admin is not working
[2026-02-05 05:20:55] visitor: when i try to create shipment and click on submit button they said error
[2026-02-05 05:21:07] visitor: while everything was working fine since last year
[2026-02-05 05:21:16] visitor: when i renew it was working fine
[2026-02-05 05:21:21] Sales - Support Chat: Can you please share screenshot of error so i can further check what is issue?
[2026-02-05 05:21:29] visitor: now just 3 to 4 days i m fcing issue
[2026-02-05 05:21:34] visitor: ok
[2026-02-05 05:23:08] visitor: 
[2026-02-05 05:23:44] Sales - Support Chat: You need to update the code to support latest php versios
[2026-02-05 05:23:53] Sales - Support Chat: Versions*
[2026-02-05 05:24:02] visitor: sir this is anoldphp version
[2026-02-05 05:24:19] visitor: why i purchase your hosting because you was providing old versions services
[2026-02-05 05:24:21] Sales - Support Chat: 5.6 is ended and if we enable this it will be a security issue
[2026-02-05 05:24:33] visitor: its mean i will need to rebuild my website
[2026-02-05 05:24:34] visitor: ?
[2026-02-05 05:24:36] Sales - Support Chat: Ok if you still need old version please at support@skyhost.pk
[2026-02-05 05:24:43] Sales - Support Chat: We will enable it for you
[2026-02-05 05:25:00] visitor: what kind of security ?
[2026-02-05 05:25:59] Sales - Support Chat: PHP 5.6 is very old and php is releasing its security updates
[2026-02-05 05:26:11] Sales - Support Chat: If you still want please email at support@skyhost.pk
[2026-02-05 05:26:19] Sales - Support Chat: We will enable it for you
[2026-02-05 05:27:52] Sales - Support Chat: Please try 7.2 version also
[2026-02-05 05:27:57] Sales - Support Chat: Maybe it work for you
[2026-02-05 05:28:10] visitor: ok
[2026-02-05 05:28:13] visitor: let me check
[2026-02-05 05:29:00] visitor: 7.2 is not working
[2026-02-05 05:29:07] visitor: let me contact my developer
[2026-02-05 05:29:17] visitor: i don't know why he told me about your comapny
[2026-02-05 05:29:45] visitor: i was using hostinger it was perfect
[2026-02-05 05:29:52] visitor: thank you