Chat 8b3739f0-0269-11f1-837c-33c4e1346a84

[2026-02-05 08:06:17] visitor: 
[2026-02-05 08:07:01] visitor: thought_of_week table
[2026-02-05 08:07:30] visitor: news table
[2026-02-05 08:08:07] visitor: albums table
[2026-02-05 08:08:13] Sales - Support Chat: 
[2026-02-05 08:08:32] Sales - Support Chat: Ok also please share the URL where this arabic is showing
[2026-02-05 08:08:59] visitor: I can enter arabic in any table should be work.
[2026-02-05 08:09:26] Sales - Support Chat: Ok also please share the URL where this arabic is showing, the screenshot you shared earlier please
[2026-02-05 08:09:27] visitor: becuase in old it was working for all the tables.
[2026-02-05 08:09:49] visitor: https://erpsofti.com/home.php
[2026-02-05 08:14:10] visitor: 
[2026-02-05 08:15:02] Sales - Support Chat: Import has been successfully finished, 91 queries executed. (intranet_portal_(22).sql)
[2026-02-05 08:15:28] Sales - Support Chat: 
[2026-02-05 08:15:51] visitor: 
[2026-02-05 08:16:13] Sales - Support Chat: I have imported old database now
[2026-02-05 08:16:16] Sales - Support Chat: 
[2026-02-05 08:16:37] visitor: 
[2026-02-05 08:16:46] Sales - Support Chat: Problem is in database  Collation
[2026-02-05 08:16:58] Sales - Support Chat: cPanel and Plesk have different settings
[2026-02-05 08:17:06] Sales - Support Chat: Please wait let us fix
[2026-02-05 08:17:17] visitor: ok tell me what i need to select for arabic.
[2026-02-05 08:22:25] Sales - Support Chat: utf8mb4_unicode_ci
[2026-02-05 08:22:32] Sales - Support Chat: This is good for Arabic
[2026-02-05 08:22:59] visitor: check my databse has already utf8mb4_unicode_ci this settings
[2026-02-05 08:23:34] Sales - Support Chat: It was mix, I have just updated it with utf8mb4_unicode_ci
[2026-02-05 08:23:44] Sales - Support Chat: In your database erpsnikm_intranet_portal
[2026-02-05 08:24:03] visitor: ok
[2026-02-05 08:31:31] visitor: 
[2026-02-05 08:32:12] Sales - Support Chat: Please open in your web browser private window
[2026-02-05 08:32:15] Sales - Support Chat: This is due to cache
[2026-02-05 08:32:50] Sales - Support Chat: 
[2026-02-05 08:33:22] visitor: yes in private ssl showing active.
[2026-02-05 08:35:33] visitor: but without .php extension pages are not working while its working fine in old hosting. example erpsofti.com/home  not working.
[2026-02-05 08:35:44] Sales - Support Chat: Did you put code in your .htaccess file ?
[2026-02-05 08:36:08] visitor: yes same code i put
[2026-02-05 08:36:20] visitor: you can check
[2026-02-05 08:42:34] Sales - Support Chat: Please check now
[2026-02-05 08:43:50] visitor: yes now working
[2026-02-05 08:44:17] Sales - Support Chat: .htaccess file will not work here in Windows Plesk
[2026-02-05 08:44:22] Sales - Support Chat: web.config will work
[2026-02-05 08:44:30] Sales - Support Chat: is there anything else that i can assist you with ?
[2026-02-05 08:44:54] visitor: yes
[2026-02-05 08:45:29] visitor: 
[2026-02-05 08:45:42] visitor: on https://erpsofti.com/home
[2026-02-05 08:45:58] Sales - Support Chat: You need to fix this from database
[2026-02-05 08:47:29] visitor: before it was working, so what need to update.
[2026-02-05 08:48:21] visitor: this field data is not showing on above page. "description	text	utf8mb4_unicode_ci	"
[2026-02-05 08:49:02] Sales - Support Chat: From which database table this date needs to be show ?
[2026-02-05 08:51:06] visitor: example thought_of_week, albums, news tables of db erpsnikm_intranet_portal
[2026-02-05 09:02:06] Sales - Support Chat: I see the Arabic data is present in database
[2026-02-05 09:02:25] Sales - Support Chat: You can please contact the website developer for this fix
[2026-02-05 09:02:35] visitor: with data type text arabic not showing
[2026-02-05 09:02:42] Sales - Support Chat: Or please open a ticket our web developer will check this.
[2026-02-05 09:02:49] visitor: ok
[2026-02-05 09:02:51] visitor: you send the message, I will see you again after break and prayer. thanks
[2026-02-05 09:02:59] Sales - Support Chat: Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.
[2026-02-05 09:03:35] Sales - Support Chat: