Chat bab655b0-0c98-11f1-9194-1736224083f9

[2026-02-18 07:09:15] visitor: 
[2026-02-18 07:10:33] visitor: 
[2026-02-18 07:10:45] visitor: Department (Required) : Sales / New Order
Question (Required) : New Order
[2026-02-18 07:10:48] visitor: Hi There
[2026-02-18 07:10:54] Sales - Support Chat: 
[2026-02-18 07:11:02] Sales - Support Chat: Hello,
Welcome, How Can I Serve You Today ?
[2026-02-18 07:11:55] visitor: I want a new hosting package wordpress hosting.
[2026-02-18 07:12:02] visitor: 40 gb plan
[2026-02-18 07:12:27] Sales - Support Chat: 
[2026-02-18 07:12:34] Sales - Support Chat: Hello,
Welcome, How Can I Serve You Today ?
[2026-02-18 07:13:05] visitor: Also I have purchased 2 hosting plan of 40GB but it is showing 10GB both them.
[2026-02-18 07:13:45] Sales - Support Chat: please share your registered email id let me check and update you
[2026-02-18 07:13:59] visitor: domains@xcellentcode.com
[2026-02-18 07:14:27] visitor: and please place the new order on the same email. I will share the payment screenshoot.
[2026-02-18 07:14:43] Sales - Support Chat: sure please hold on let me check
[2026-02-18 07:15:49] Sales - Support Chat: please share new domain which i connect to your hosting for new order
[2026-02-18 07:16:42] visitor: alkhalaq.ae
[2026-02-18 07:17:00] Sales - Support Chat: and also mention which package you show 10Gb mention domain name please
[2026-02-18 07:18:57] visitor: please add domain name i have this registered domain on other platform I will update nameserver later. and please share cPanel detail.
[2026-02-18 07:20:05] Sales - Support Chat: no worry when your new order active you receive a email for hosting account information all details in their email . name servers and cPanel login details
[2026-02-18 07:20:12] visitor: http://asasalsharq.com/
https://atlanticoceangroups.com/
both of these domains showing 10GB and I have never received the second one hosting cpanel details even not on email.
[2026-02-18 07:20:43] Sales - Support Chat: let me share both shortly in email
[2026-02-18 07:22:29] visitor: 
[2026-02-18 07:22:48] Sales - Support Chat: i just created your new web hosting order you just received invoice in your email
[2026-02-18 07:23:34] visitor: please share the both hosting cpanel and make sure the disk space 40Gb. Thanks
[2026-02-18 07:23:56] Sales - Support Chat: please this screenshot shared on sales@skyhost.pk  our account department confirm and then shared you hosting account information
[2026-02-18 07:24:19] Sales - Support Chat: now i am checking your old account issue please hold on
[2026-02-18 07:24:25] visitor: ok
[2026-02-18 07:28:32] Sales - Support Chat: i checked your issue for these 2 domains 
http://asasalsharq.com/ 
https://atlanticoceangroups.com/ 
regarding disk space issue 
i and reefed to our technical department it will be resolved today
[2026-02-18 07:29:39] visitor: please share the cpanel of this domain also "https://atlanticoceangroups.com/".
[2026-02-18 07:30:47] Sales - Support Chat: your new web hosting services activated now please check your email for all details
[2026-02-18 07:30:52] visitor: and share the hosing cpanel of new order also and this new hosting package also has 10GB space.
[2026-02-18 07:31:50] Sales - Support Chat: your space issue will resolve today  i am just transferred your issue to our technical department
[2026-02-18 07:32:37] visitor: Ok. and make sure to send me the both hosting cpanel also. 
Thanks
[2026-02-18 07:33:45] Sales - Support Chat: please check your email both domain hosting account information just sent to your email
[2026-02-18 07:34:55] Sales - Support Chat: your disk space issue is also resolved please check
[2026-02-18 07:35:21] visitor: let me check
[2026-02-18 07:35:34] Sales - Support Chat: yes please
[2026-02-18 07:36:35] visitor: Yes updated. Thank You for your support.
[2026-02-18 07:36:51] Sales - Support Chat: is there anything else that i can assist you with ?
[2026-02-18 07:37:14] visitor: No. Thank You for the cooperation.
[2026-02-18 07:37:17] Sales - Support Chat: We will be very thankful to you if you can write a 5 star review on our Google page, It help us grow and serve you better:
It will only take 10sec ( We Promise )

https://search.google.com/local/writereview?placeid=ChIJEXnUJaoGGTkR8gc68J_2v_Y
[2026-02-18 07:39:15] Sales - Support Chat: Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.
[2026-02-18 07:40:02] Sales - Support Chat: