Chat ca3a9de0-01ba-11f1-9dc3-21bdf0ab438f

[2026-02-04 11:15:21] visitor: 
[2026-02-04 11:46:02] visitor: 
[2026-02-04 11:46:29] visitor: Department (Required) : Sales / New Order
Question (Required) : hi
Phone (Optional) : 966583345562
[2026-02-04 11:46:35] Sales - Support Chat: 
[2026-02-04 11:46:43] Sales - Support Chat: Hello,
Welcome, How Can I Serve You Today ?
[2026-02-04 11:46:52] visitor: 
[2026-02-04 11:47:12] visitor: I made the payment on 29 January 2030 for the web hosting and domain(s) . However, the order status is still showing *“Pending” *under My Products & Services .
Please review the above screenshots and the payment transaction proof, and activate/enable the service urgently .
[2026-02-04 11:47:53] Sales - Support Chat: please share your domain name
[2026-02-04 11:48:12] visitor: erpsofti.com
[2026-02-04 11:48:15] visitor: And Please also install ssl on my all domains.
[2026-02-04 11:49:10] Sales - Support Chat: Please hold on while we are checking for this
[2026-02-04 11:49:41] visitor: and tell me how i can access windows plesk to manage my sites.
[2026-02-04 11:50:05] visitor: 
[2026-02-04 11:50:12] visitor: 
[2026-02-04 11:50:29] visitor: 
[2026-02-04 11:50:44] visitor: 
[2026-02-04 11:50:47] visitor: 
[2026-02-04 11:51:08] Sales - Support Chat: 
[2026-02-04 11:51:28] Sales - Support Chat: Let us send login details on your email
[2026-02-04 11:51:52] Sales - Support Chat: Yoir domain DNS propogation is in process
[2026-02-04 11:52:15] visitor: email is usmraf786@gmail.com
[2026-02-04 11:52:31] Sales - Support Chat: Yes we will send on yoir registered email ID
[2026-02-04 11:53:29] visitor: I purched on 29 jan,2026, when i will access it to manage my sites.
[2026-02-04 11:53:54] Sales - Support Chat: DNS propogation takes 24 hours max but normally its done in few hours
[2026-02-04 11:54:10] visitor: skyhost very slow and careless services.
[2026-02-04 11:54:25] Sales - Support Chat: We have clearly mentioned that we offer cPanel to cPanel migration services
[2026-02-04 11:54:50] Sales - Support Chat: In your case we have migrate manually from cPanel to Plesk panel
[2026-02-04 11:55:07] Sales - Support Chat: That needs time
[2026-02-04 11:55:32] visitor: ok
[2026-02-04 11:56:02] Sales - Support Chat: Once dns propogation is complete you can access your plesk panel
[2026-02-04 11:56:04] Sales - Support Chat: is there anything else that i can assist you with ?
[2026-02-04 11:56:22] visitor: why status is inactive still
[2026-02-04 11:57:20] Sales - Support Chat: Once dns propogation is complete it will show active and your services start from today
[2026-02-04 11:57:38] Sales - Support Chat: Domain transfer is in process you can view status on whois
[2026-02-04 11:58:16] visitor: ok thanks.
[2026-02-04 11:58:18] visitor: 
[2026-02-04 11:58:24] Sales - Support Chat: Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.
[2026-02-04 12:00:05] Sales - Support Chat: 
[2026-02-04 12:00:58] visitor: 
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[2026-02-04 12:10:22] visitor: 
[2026-02-04 12:10:58] visitor: 
[2026-02-04 12:11:03] visitor: 
[2026-02-04 12:12:36] visitor: 
[2026-02-04 12:13:51] visitor: 
[2026-02-04 12:13:57] visitor: hi
[2026-02-04 12:14:27] Sales - Support Chat: Hello,
Welcome, How Can I Serve You Today ?
[2026-02-04 12:15:50] visitor: Your support team was told my web sites will run with very slow performance and also I have checked your server is very slow.
[2026-02-04 12:15:51] Sales - Support Chat: Can you please share your contact number let us call you
[2026-02-04 12:15:56] visitor: so I can refund
[2026-02-04 12:16:50] visitor: ?
[2026-02-04 12:17:14] visitor: 
[2026-02-04 12:17:45] Sales - Support Chat: For refund and cancellation please email at sales@skyhost.pk
[2026-02-04 12:18:33] visitor: ok, if i will final decide then i will do it. thanks
[2026-02-04 12:18:35] Sales - Support Chat: Can you please share your contact number let us call you
[2026-02-04 12:18:53] visitor: +966583345562