V
Visitor2026-01-28 07:15:06
visitor
V
Visitor2026-01-28 07:15:10
visitor
Department (Required) : Technical Support
V
Visitor2026-01-28 07:15:18
visitor
AoA
A
Sales - Support Chat2026-01-28 07:15:19
agent
A
Sales - Support Chat2026-01-28 07:15:25
agent
Hello,
Welcome, How Can I Serve You Today ?
Welcome, How Can I Serve You Today ?
V
Visitor2026-01-28 07:15:26
visitor
My website is not working without VPN
V
Visitor2026-01-28 07:15:31
visitor
can you please check what is the issue
A
Sales - Support Chat2026-01-28 07:15:41
agent
please share your website
V
Visitor2026-01-28 07:15:50
visitor
my domain name is mysmtportal
V
Visitor2026-01-28 07:16:02
visitor
mysmportal.com/smt
V
Visitor2026-01-28 07:16:05
visitor
is the my website
A
Sales - Support Chat2026-01-28 07:16:11
agent
Thank you for sharing this with me, Apologies for the inconvenience caused to you
Please do not worry I will get this checked
Please do not worry I will get this checked
V
Visitor2026-01-28 07:16:23
visitor
thank you
A
Sales - Support Chat2026-01-28 07:18:42
agent
https://mysmtportal.com/smt/
A
Sales - Support Chat2026-01-28 07:18:59
agent
your site is working properly
V
Visitor2026-01-28 07:19:47
visitor
its not accessing at my system
V
Visitor2026-01-28 07:19:58
visitor
or any of my team member
A
Sales - Support Chat2026-01-28 07:20:11
agent
please clear your browser cache aur change network
V
Visitor2026-01-28 07:20:16
visitor
i have already checked through data
A
Sales - Support Chat2026-01-28 07:21:57
agent
please change your browser also
A
Sales - Support Chat2026-01-28 07:22:30
agent
i have checked all no issue with your domain and server
V
Visitor2026-01-28 07:23:59
visitor
i have checked all these
A
Sales - Support Chat2026-01-28 07:24:57
agent
ok please share any desk our technical team check in your system
V
Visitor2026-01-28 07:25:27
visitor
desk means?
A
Sales - Support Chat2026-01-28 07:26:04
agent
kindly again refresh your browser and check again
V
Visitor2026-01-28 07:26:35
visitor
checked
V
Visitor2026-01-28 07:26:41
visitor
same issue
V
Visitor2026-01-28 07:26:52
visitor
A
Sales - Support Chat2026-01-28 07:26:53
agent
please press CTRL+SHIFT+R press together
A
Sales - Support Chat2026-01-28 07:27:24
agent
https://mysmtportal.com/smt/
V
Visitor2026-01-28 07:27:41
visitor
nop
V
Visitor2026-01-28 07:27:43
visitor
same
A
Sales - Support Chat2026-01-28 07:27:54
agent
your main https://mysmtportal.com directory is empty
https://mysmtportal.com/smt/ open this link
https://mysmtportal.com/smt/ open this link
V
Visitor2026-01-28 07:28:21
visitor
how is it possible
A
Sales - Support Chat2026-01-28 07:28:36
agent
please install Anydesk software in your system
V
Visitor2026-01-28 07:28:38
visitor
my smt site is installed at this directory
V
Visitor2026-01-28 07:28:43
visitor
ok i will