Staff Training

?

3 seen

Best agent answer

You can check the screenshot; your cPanel is working properly. Please clear your browser cache and then log in again.

Department (Required) : Sales / New Order Question (Required) : in reseller 1 plan how many domain i can assign to a cpanel ? Phone (Optional) : [PHONE]?

2 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

is it possible to add extra cpanel accounts and if yes, how much per additional account?

1 seen

Best agent answer

You can check our Reseller 2 and 3 and 4 plans

silkcoat.pk?

1 seen

Best agent answer

You can change php version from cPanel > MultiPHP manager

how can i check and manage cpanels credentials? also for loopixindustry.com?

1 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

Department (Required) : Technical Support Question (Required) : i am facing this error on phpmyadmin mysqli_sql_exception: Access denied for user 'cpses_myuzy00sfp'@'localhost' (using password=[PASSWORD] Phone (Optional) : [PHONE]?

1 seen

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Hello, Welcome, How Can I Serve You Today ?

is there any possibility from cpanel?

1 seen

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Are you opening phpMyAdmin from cPanel?

thanks, its up working?

1 seen

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ibis.pk/cpanel

?

3 seen

Best agent answer

We have checked the DNS records and they are resolving properly. The issue seems to be temporary propagation or local resolution. Your domain is active and working fine, so there is no need to worry. The website will be accessible once the DNS fully propagates across all networks.

And i am trying to make a domain payment but its showing a error?

2 seen

Best agent answer

Can you please share screenshot of error so i can further check what is issue?

is my domain name?

2 seen

Best agent answer

Thank you for sharing this with me, Apologies for the inconvenience caused to you Please do not worry I will get this checked

[EMAIL]?

2 seen

Best agent answer

Please read this article : https://www.plesk.com/kb/support/put-http-requests-fail-on-a-domain-on-a-plesk-for-windows-server-http-error-405-method-not-allowed/

Department (Required) : Technical Support Question (Required) : My domain is showing Index of / instead of loading WordPress. PHP is not being executed, and I cannot select PHP version because CageFS is disabled. Please enable PHP for my account (and enable CageFS if required). Phone (Optional) : [PHONE]?

1 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

How to enble it on my hosting?

1 seen

Best agent answer

You need to contact your domain with cloudflare

I want ance.org.pk this domain with wordpress business package how much charges??

1 seen

Best agent answer

8500 for web hosting 1 year 3600 for domain 2 years

is there any documentation needed to register this domain??

1 seen

Best agent answer

No need for documents for .org.pk domain

[EMAIL]?

24 seen

Best agent answer

As long as i have investigate this is support related issue. Can you please email us at: [EMAIL] from your registered E-mail address or create support ticket from Clientarea, we will check and get back to you shortly !

mysmtportal.com?

4 seen

Best agent answer

Thank you for sharing this with me, Apologies for the inconvenience caused to you Please do not worry I will get this checked

?

3 seen

Best agent answer

For refund and cancellation please email at [EMAIL]

captainloads.com?

2 seen

Best agent answer

As long as i have investigate this is support related issue. Can you please email us at: [EMAIL] from your registered E-mail address or create support ticket from Clientarea, we will check and get back to you shortly !

please sir?

2 seen

Best agent answer

As long as i have investigate this is support related issue. Can you please email us at: [EMAIL] from your registered E-mail address or create support ticket from Clientarea, we will check and get back to you shortly !

Department (Required) : Technical Support Question (Required) : Hi . Muhammad Farhan Nazir is here. i have webhosting from your organization named as faras.com.pk. i am trying to configure my outlook email account but it is continusely showing error. kindly help me out Phone (Optional) : [PHONE]?

2 seen

Best agent answer

Thank you for sharing this with me. Please do not worry I will get this checked

I would really appreciate if you could advice?

1 seen

Best agent answer

Please email at [EMAIL] and we will fix it for you

Yes my login in chm problem?

1 seen

Best agent answer

As long as i have investigate this is support related issue. Can you please email us at: [EMAIL] from your registered E-mail address or create support ticket from Clientarea, we will check and get back to you shortly !

?

3 seen

Best agent answer

https://www.skyhost.pk/local-based-windows-vps These are the available locations

Linux VPS - 2 sir main purchase karna chahta hn kindly root access and Mbit/s Port kitni ho gi and jo details package main hn wo accurate hn?

2 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

Department (Required) : Sales / New Order Question (Required) : VPs hosting Phone (Optional) : [PHONE]?

1 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

Department (Required) : Sales / New Order Question (Required) : I want to buy VPS for Germany Please reach out to me Phone (Optional) : [PHONE]?

1 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

What is the price?

1 seen

Best agent answer

Please check our Linux VPS Server hosting prices here: https://www.skyhost.pk/vps-hosting-in-pakistan

I need for Windows?

1 seen

Best agent answer

Please check our Windows/RDP VPS Server hosting prices here: https://www.skyhost.pk/windows-vps

Department (Required) : Sales / New Order Question (Required) : hello i need vps?

1 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

bro i am living in japan and i need vps for pakistan server dedicated ip?

1 seen

Best agent answer

Sure please check this page

Why am i unable to load themes? I didnt install the wordpress in wtong directory?

1 seen

Best agent answer

Yes you can use .pk domain and any other domain extension

i installed wordpress but i cant add themes?

1 seen

Best agent answer

Please email we will check

only?

1 seen

Best agent answer

Is this on wordpress ?

I want to buy WordPress Hosting plan for 2 years please tell me the charges?

1 seen

Best agent answer

Please check here our WordPress Hosting Plans here: https://www.skyhost.pk/wordpress-hosting

WordPress Business plan?

1 seen

Best agent answer

ns7.skyhost.pk ns8.skyhost.pk

Yes this is a wordpress site?

1 seen

Best agent answer

This is wordpress theme issue, Your theme contains malware / virus

Okk i am the developer but i cant finding main malware i have cleaned most of them but its recreating?

1 seen

Best agent answer

You need to replace the theme or purchase a theme , normally free or nulled themes have this issue.

What about the wordpress core file including malware?

1 seen

Best agent answer

No, its theme or plugin issue.

Ok i asked because on hosting it's show SSL installed for one month free.?

1 seen

Best agent answer

Its enable and free

great its noe loading but what about ssl and i also need assistance for transfering my site/dpmains from hostinger to here?

1 seen

Best agent answer

SSL will be auto active in 15 min

how much for a year?

1 seen

Best agent answer

Please check our Windows Hosting packages details here: https://www.skyhost.pk/windows-hosting

www.rsvibe.com/?

1 seen

Best agent answer

Please use .htaccess file to force use ssl

https://forexbrokersetup.com/ its HTML web?

1 seen

Best agent answer

Yes .htaccess file can be used on html also to force use ssl

https://check-host.net/check-report/304e8975ka6e?

1 seen

Best agent answer

Can you please share the screenshot ?

No Thanks?

1 seen

Best agent answer

We will be very thankful to you if you can write a 5 star review on our Google page, It help us grow and serve you better: It will only take 10sec ( We Promise ) https://search.google.com/local/writereview?placeid=ChIJEXnUJaoGGTkR8gc68J_2v_Y

Can you share the recommended plan, it will be related to financial service website?

1 seen

Best agent answer

Please check our Unlimited shared hosting plans here: https://www.skyhost.pk/unlimited-hosting

Department (Required) : Technical Support?

36 seen

Best agent answer

Please wait we are fixing you issue already

?

17 seen

Best agent answer

Please hold on for a moment while I check this for you.

Department (Required) : Sales / New Order?

16 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

Department (Required) : Sales / New Order Phone (Optional) : [PHONE]?

13 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

Department : Technical Support?

13 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

Department (Required) : Technical Support Phone (Optional) : [PHONE]?

10 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

aoa?

9 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

Aslam o Alikum?

8 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

if server will crashed then can you recover ?

1 seen

Best agent answer

Let us add backup service in quotation

?

1 seen

Best agent answer

Please open a ticket and we will activate it you can take backup

Department (Required) : Sales / New Order Question (Required) : Hello , can you tell me if you have anything alternative to firestore ?

1 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

can you tell me if you have anything alternative to firestore ?

1 seen

Best agent answer

What is firestore?

and is the backup services are provided by skyhost?

1 seen

Best agent answer

Yes we offer backup services

[IP_ADDRESS] its was ip address?

1 seen

Best agent answer

Your vps restore is in process, as it was not renewed for 3 months it was terminated. We are restoring it from backup it will be done in 12 hours

my client want backup of his website?

1 seen

Best agent answer

You will get update shortly on ticket

Department (Required) : Sales / New Order Question (Required) : We need 1thlb or 2 tb storage for wifi camera data backup . Phone (Optional) : [PHONE]?

1 seen

Best agent answer

Hello, Welcome, How Can I Serve You Today ?

sure sir but please do this imy hosting expiring on hostinger i have to transfer my site i shall be very thanmkfull to you?

1 seen

Best agent answer

Sure

OK, we'll try your services, if flexible and reliable, then we will keep it continue, and in the case if we want to migrate to another, what we will do then (to migrate clients data)?

1 seen

Best agent answer

You can migrate anytime

yes using already?

1 seen

Best agent answer

So you are looking to migrate the accounts

and how much time it will take?

1 seen

Best agent answer

Data transfer Takes a few hours usually.

can we migrate our site here from other hosting?

1 seen

Best agent answer

Yes you can

so would guys transfer from it?

1 seen

Best agent answer

We can transfer but it will cost 1000 PKR per website

but per month not?

1 seen

Best agent answer

Free migration is not available on monthly plans

Unlimited Bandwidth, means?

1 seen

Best agent answer

Bandwidth mean data transfer limit

Agent	Chats	Messages	Avg response	Positive ratings
Sales - Support Chat	257	2,037	00:01:03	0 / 257
Sky Host RA L1	154	827	00:02:03	0 / 154
Sales - Support Chat	67	534	00:01:43	0 / 67

Common customer questions

cPanel 87

?

Department (Required) : Sales / New Order Question (Required) : in reseller 1 plan how many domain i can assign to a cpanel ? Phone (Optional) : [PHONE]?

is it possible to add extra cpanel accounts and if yes, how much per additional account?

silkcoat.pk?

how can i check and manage cpanels credentials? also for loopixindustry.com?

Department (Required) : Technical Support Question (Required) : i am facing this error on phpmyadmin mysqli_sql_exception: Access denied for user 'cpses_myuzy00sfp'@'localhost' (using password=[PASSWORD] Phone (Optional) : [PHONE]?

is there any possibility from cpanel?

thanks, its up working?

domain 250

?

And i am trying to make a domain payment but its showing a error?

is my domain name?

[EMAIL]?

How to enble it on my hosting?

I want ance.org.pk this domain with wordpress business package how much charges??

is there any documentation needed to register this domain??

email 199

[EMAIL]?

mysmtportal.com?

?

captainloads.com?

please sir?

Department (Required) : Technical Support Question (Required) : Hi . Muhammad Farhan Nazir is here. i have webhosting from your organization named as faras.com.pk. i am trying to configure my outlook email account but it is continusely showing error. kindly help me out Phone (Optional) : [PHONE]?

I would really appreciate if you could advice?

Yes my login in chm problem?

VPS 165

?

Linux VPS - 2 sir main purchase karna chahta hn kindly root access and Mbit/s Port kitni ho gi and jo details package main hn wo accurate hn?

Department (Required) : Sales / New Order Question (Required) : VPs hosting Phone (Optional) : [PHONE]?

Department (Required) : Sales / New Order Question (Required) : I want to buy VPS for Germany Please reach out to me Phone (Optional) : [PHONE]?

What is the price?

I need for Windows?

Department (Required) : Sales / New Order Question (Required) : hello i need vps?

bro i am living in japan and i need vps for pakistan server dedicated ip?

WordPress 27

Why am i unable to load themes? I didnt install the wordpress in wtong directory?

i installed wordpress but i cant add themes?

only?

I want to buy WordPress Hosting plan for 2 years please tell me the charges?

WordPress Business plan?

Yes this is a wordpress site?

Okk i am the developer but i cant finding main malware i have cleaned most of them but its recreating?

What about the wordpress core file including malware?

SSL 44

Ok i asked because on hosting it's show SSL installed for one month free.?

great its noe loading but what about ssl and i also need assistance for transfering my site/dpmains from hostinger to here?

how much for a year?

www.rsvibe.com/?

https://forexbrokersetup.com/ its HTML web?

https://check-host.net/check-report/304e8975ka6e?

No Thanks?

Can you share the recommended plan, it will be related to financial service website?

billing 969

Department (Required) : Technical Support?

?

Department (Required) : Sales / New Order?

Department (Required) : Sales / New Order Phone (Optional) : [PHONE]?

Department : Technical Support?

Department (Required) : Technical Support Phone (Optional) : [PHONE]?

aoa?

Aslam o Alikum?

backup 12

if server will crashed then can you recover ?

?

Department (Required) : Sales / New Order Question (Required) : Hello , can you tell me if you have anything alternative to firestore ?

can you tell me if you have anything alternative to firestore ?

and is the backup services are provided by skyhost?

[IP_ADDRESS] its was ip address?

my client want backup of his website?

Department (Required) : Sales / New Order Question (Required) : We need 1thlb or 2 tb storage for wifi camera data backup . Phone (Optional) : [PHONE]?

migration 16

sure sir but please do this imy hosting expiring on hostinger i have to transfer my site i shall be very thanmkfull to you?

OK, we'll try your services, if flexible and reliable, then we will keep it continue, and in the case if we want to migrate to another, what we will do then (to migrate clients data)?

yes using already?

and how much time it will take?

can we migrate our site here from other hosting?

so would guys transfer from it?