Chat 7a87d740-14f2-11f1-b3df-cfcee1ad4106

V1770298089258533

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Visitor2026-02-28 22:11:51
visitor
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Visitor2026-02-28 22:11:58
visitor
Department (Required) : Technical Support
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Visitor2026-02-28 22:12:08
visitor
hello someone there
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Sales - Support Chat2026-02-28 22:12:09
agent
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Sales - Support Chat2026-02-28 22:12:12
agent
Hello,
Welcome, How Can I Serve You Today ?
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Visitor2026-02-28 22:12:37
visitor
https://support.plesk.com/hc/en-us/articles/12377106055575-PUT-HTTP-requests-fail-on-a-domain-on-a-Plesk-for-Windows-server-HTTP-Error-405-Method-Not-Allowed?_gl=1*yelmof*_ga*MTI3MjUxMDk1NS4xNzcyMzE2MzQ3*_ga_5SX3L7KZCY*czE3NzIzMTYzNDckbzEkZzAkdDE3NzIzMTYzNTAkajYwJGwwJGg2ODkyNzk3MzY.*_gcl_au*MTMwNzcyNzczOS4xNzcyMzE2MzUx i read this article i still get error 405
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Sales - Support Chat2026-02-28 22:12:53
agent
Please share your domain name
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Visitor2026-02-28 22:13:26
visitor
gameapi.vemushub.online
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Visitor2026-02-28 22:14:38
visitor
"I have followed the article and updated my web.config to remove the WebDAV module and handler, but the 405 Method Not Allowed error persists on the /gameHub/negotiate endpoint.

It seems the server-level configuration is overriding my local web.config. Can you please manually disable WebDAV for my specific domain/account from your end?

Also, I am still waiting for confirmation: Does this shared hosting plan support the WebSocket protocol? This is critical for my application."
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Sales - Support Chat2026-02-28 22:16:29
agent
<configuration>
<system.webServer>
<modules>
<remove name="WebDAVModule" />
</modules>
<handlers>
<remove name="WebDAV" />
</handlers>
</system.webServer>
</configuration>
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Sales - Support Chat2026-02-28 22:16:36
agent
This is the code to disable
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Sales - Support Chat2026-02-28 22:16:51
agent
as this is shared hosting we cannot disable it from server side
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Sales - Support Chat2026-02-28 22:17:27
agent
You can get assistance from chatGPT or from your developer
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Visitor2026-02-28 22:17:49
visitor
i need to know is websockets allow on my hosting or not? please be specific
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Sales - Support Chat2026-02-28 22:18:12
agent
I have already updated you on your last chat, websockets are enabled and you can use
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Sales - Support Chat2026-02-28 22:21:46
agent
is there anything else that i can assist you with ?
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Sales - Support Chat2026-02-28 22:25:10
agent
Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.
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Sales - Support Chat2026-02-28 22:25:48
agent