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Visitor2026-02-04 11:15:21
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Visitor2026-02-04 11:46:02
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Visitor2026-02-04 11:46:29
visitor
Department (Required) : Sales / New Order
Question (Required) : hi
Phone (Optional) : 966583345562
Question (Required) : hi
Phone (Optional) : 966583345562
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Sales - Support Chat2026-02-04 11:46:35
agent
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Sales - Support Chat2026-02-04 11:46:43
agent
Hello,
Welcome, How Can I Serve You Today ?
Welcome, How Can I Serve You Today ?
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Visitor2026-02-04 11:46:52
visitor
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Visitor2026-02-04 11:47:12
visitor
I made the payment on 29 January 2030 for the web hosting and domain(s) . However, the order status is still showing *“Pending” *under My Products & Services .
Please review the above screenshots and the payment transaction proof, and activate/enable the service urgently .
Please review the above screenshots and the payment transaction proof, and activate/enable the service urgently .
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Sales - Support Chat2026-02-04 11:47:53
agent
please share your domain name
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Visitor2026-02-04 11:48:12
visitor
erpsofti.com
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Visitor2026-02-04 11:48:15
visitor
And Please also install ssl on my all domains.
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Sales - Support Chat2026-02-04 11:49:10
agent
Please hold on while we are checking for this
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Visitor2026-02-04 11:49:41
visitor
and tell me how i can access windows plesk to manage my sites.
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Visitor2026-02-04 11:50:05
visitor
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Visitor2026-02-04 11:50:12
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Visitor2026-02-04 11:50:29
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Visitor2026-02-04 11:50:44
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Visitor2026-02-04 11:50:47
visitor
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Sales - Support Chat2026-02-04 11:51:08
agent
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Sales - Support Chat2026-02-04 11:51:28
agent
Let us send login details on your email
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Sales - Support Chat2026-02-04 11:51:52
agent
Yoir domain DNS propogation is in process
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Visitor2026-02-04 11:52:15
visitor
email is usmraf786@gmail.com
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Sales - Support Chat2026-02-04 11:52:31
agent
Yes we will send on yoir registered email ID
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Visitor2026-02-04 11:53:29
visitor
I purched on 29 jan,2026, when i will access it to manage my sites.
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Sales - Support Chat2026-02-04 11:53:54
agent
DNS propogation takes 24 hours max but normally its done in few hours
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Visitor2026-02-04 11:54:10
visitor
skyhost very slow and careless services.
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Sales - Support Chat2026-02-04 11:54:25
agent
We have clearly mentioned that we offer cPanel to cPanel migration services
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Sales - Support Chat2026-02-04 11:54:50
agent
In your case we have migrate manually from cPanel to Plesk panel
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Sales - Support Chat2026-02-04 11:55:07
agent
That needs time
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Visitor2026-02-04 11:55:32
visitor
ok
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Sales - Support Chat2026-02-04 11:56:02
agent
Once dns propogation is complete you can access your plesk panel
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Sales - Support Chat2026-02-04 11:56:04
agent
is there anything else that i can assist you with ?
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Visitor2026-02-04 11:56:22
visitor
why status is inactive still
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Sales - Support Chat2026-02-04 11:57:20
agent
Once dns propogation is complete it will show active and your services start from today
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Sales - Support Chat2026-02-04 11:57:38
agent
Domain transfer is in process you can view status on whois
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Visitor2026-02-04 11:58:16
visitor
ok thanks.
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Visitor2026-02-04 11:58:18
visitor
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Sales - Support Chat2026-02-04 11:58:24
agent
Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.
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Sales - Support Chat2026-02-04 12:00:05
agent
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Visitor2026-02-04 12:00:58
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Visitor2026-02-04 12:01:00
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Visitor2026-02-04 12:09:44
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Visitor2026-02-04 12:10:22
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Visitor2026-02-04 12:10:58
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Visitor2026-02-04 12:11:03
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Visitor2026-02-04 12:12:36
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Visitor2026-02-04 12:13:51
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Visitor2026-02-04 12:13:57
visitor
hi
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Sales - Support Chat2026-02-04 12:14:27
agent
Hello,
Welcome, How Can I Serve You Today ?
Welcome, How Can I Serve You Today ?
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Visitor2026-02-04 12:15:50
visitor
Your support team was told my web sites will run with very slow performance and also I have checked your server is very slow.
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Sales - Support Chat2026-02-04 12:15:51
agent
Can you please share your contact number let us call you
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Visitor2026-02-04 12:15:56
visitor
so I can refund
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Visitor2026-02-04 12:16:50
visitor
?
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Visitor2026-02-04 12:17:14
visitor
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Sales - Support Chat2026-02-04 12:17:45
agent
For refund and cancellation please email at sales@skyhost.pk
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Visitor2026-02-04 12:18:33
visitor
ok, if i will final decide then i will do it. thanks
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Sales - Support Chat2026-02-04 12:18:35
agent
Can you please share your contact number let us call you
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Visitor2026-02-04 12:18:53
visitor
+966583345562