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Visitor2026-03-16 07:50:55
visitor
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Visitor2026-03-16 07:51:00
visitor
Department (Required) : Technical Support
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Visitor2026-03-16 07:51:07
visitor
aoa
A
Sky Host RA L12026-03-16 07:51:21
agent
A
Sky Host RA L12026-03-16 07:51:29
agent
Hello,
Welcome, How Can I Serve You Today ?
Welcome, How Can I Serve You Today ?
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Visitor2026-03-16 07:51:49
visitor
my domain is mysmtportal.com
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Visitor2026-03-16 07:53:43
visitor
its very slow
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Visitor2026-03-16 07:55:57
visitor
plz check
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Sky Host RA L12026-03-16 07:57:02
agent
I have checked your files, and there is an issue. The files are not properly uploaded. The index.php file is empty, and only one wp-config file is present, while the rest of the WordPress files are missing. Please upload the proper WordPress files, then your site will work correctly.
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Visitor2026-03-16 07:58:34
visitor
my site was already working fine till yesterday
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Visitor2026-03-16 07:58:50
visitor
today its too slow
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Visitor2026-03-16 07:59:08
visitor
and not even loading properly
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Visitor2026-03-16 07:59:24
visitor
if index or config file are missing then the file will not work properly
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Visitor2026-03-16 07:59:37
visitor
i can access my site from wordpress admin
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Sky Host RA L12026-03-16 08:01:43
agent
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Visitor2026-03-16 08:02:21
visitor
my main site is smt
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Sky Host RA L12026-03-16 08:02:25
agent
Please share your wordpress admin login detail
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Visitor2026-03-16 08:02:26
visitor
all files are in smt folder
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Visitor2026-03-16 08:02:33
visitor
mysmtportal.com/smt
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Sky Host RA L12026-03-16 08:03:37
agent