Review AI Results

Approve useful generated items before they appear in the final Knowledge Base. Staff notes live inside FAQ candidates.

AI Builder

Active Categories

Only AI and manual categories show here. Old rule categories can be revealed separately.

NameDescriptionSourceStatusChatsFAQsActions
ai active 6 6
ai active 0 0
ai active 0 0

Pending Category Suggestions

No pending category suggestions.

Sales Callback Request · 1 source chats · 0 merged duplicates · pending · Confidence 0.99 · View source chat
Other · 1 source chats · 0 merged duplicates · pending · Confidence 0.98 · View source chat
Billing · 1 source chats · 0 merged duplicates · pending · Confidence 0.98 · View source chat
Other · 1 source chats · 0 merged duplicates · pending · Confidence 0.98 · View source chat
Sales Callback Request · 1 source chats · 0 merged duplicates · pending · Confidence 0.97 · View source chat
Other · 1 source chats · 0 merged duplicates · pending · Confidence 0.97 · View source chat
Other · 1 source chats · 0 merged duplicates · pending · Confidence 0.97 · View source chat
Billing · 1 source chats · 0 merged duplicates · pending · Confidence 0.96 · View source chat
Sales Callback Request · 1 source chats · 0 merged duplicates · pending · Confidence 0.95 · View source chat
Performance · 1 source chats · 0 merged duplicates · pending · Confidence 0.93 · View source chat
Other · 1 source chats · 0 merged duplicates · pending · Confidence 0.93 · View source chat
Sales Callback Request · 1 source chats · 0 merged duplicates · pending · Confidence 0.93 · View source chat
Sales Callback Request · 1 source chats · 0 merged duplicates · pending · Confidence 0.91 · View source chat
Sales Callback Request · 1 source chats · 0 merged duplicates · pending · Confidence 0.91 · View source chat
Dedicated Server · 1 source chats · 0 merged duplicates · pending · Confidence 0.88 · View source chat
Migration · 1 source chats · 0 merged duplicates · pending · Confidence 0.86 · View source chat
Migration · 1 source chats · 0 merged duplicates · pending · Confidence 0.86 · View source chat
cPanel · 1 source chats · 0 merged duplicates · pending · Confidence 0.86 · View source chat
Migration · 1 source chats · 0 merged duplicates · pending · Confidence 0.84 · View source chat
Domain · 1 source chats · 0 merged duplicates · pending · Confidence 0.00 · View source chat
Customer requested help but did not provide any specific issue details.
Confidence: 0.97. Needs review.
The customer is asking if support is available, but has not described a technical issue yet.
Confidence: 0.97. Needs review.
The customer sent only a question mark, so the issue is unclear.
Confidence: 0.98. Needs review.
Customer wants to transfer an existing domain from another registrar to Sky Host.
Confidence: 0.00. Reviewed or accepted by confidence.
Customer asked when a domain would become active, whether reseller hosting access details were available, whether two additional domains could be added to the reseller account, and what happened to previous cPanel website data.
Confidence: 0.84. Reviewed or accepted by confidence.
Customer requests access to the hosting account or a backup of the website files for a domain they control.
Confidence: 0.86. Reviewed or accepted by confidence.
Customer asked about WordPress hosting pricing, server location, migration timing from cPanel, addon domain availability, and payment methods before placing an order.
Confidence: 0.86. Reviewed or accepted by confidence.
Customer needs the database host/IP, port, and/or access method to connect an MSSQL database from an ASP.NET 8 application and SSMS, and asks for Plesk tools like myLittleAdmin or WebSQL.
Confidence: 0.86. Reviewed or accepted by confidence.
Customer asked whether they can run a ping test to a Karachi VPS and requested the IP for checking connectivity/latency.
Confidence: 0.88. Reviewed or accepted by confidence.
Customer is asking for hosting/server pricing and purchase information, but the conversation becomes confused because they also ask about account access to live chat and do not receive a clear answer to the pricing question.
Confidence: 0.91. Reviewed or accepted by confidence.
Customer asked for guidance on choosing a hosting plan for a WordPress site with around 3000 products and wanted a monthly payment option.
Confidence: 0.91. Reviewed or accepted by confidence.
Website/page loads slowly for the customer’s domain.
Confidence: 0.93. Reviewed or accepted by confidence.
Customer is asking why a newly purchased VPS remains in pending status and when it will be activated, while also questioning the invoice/payment status message shown in the dashboard and the lack of clear provisioning-time information.
Confidence: 0.93. Reviewed or accepted by confidence.
Customer asked for VPS activation after invoice payment and wanted to know why activation takes a few hours.
Confidence: 0.93. Reviewed or accepted by confidence.
Customer asked for VPS server pricing and product options, specifically Windows VPS.
Confidence: 0.95. Reviewed or accepted by confidence.
Customer is asking about hosting renewal invoices and why there are two charges, including a professional package fee and a separate domain renewal fee.
Confidence: 0.96. Reviewed or accepted by confidence.
Customer submitted a sales/new order contact request with a phone number and a greeting.
Confidence: 0.97. Reviewed or accepted by confidence.
Customer is asking for confirmation and processing of a payment made for a domain renewal and reseller monthly fee.
Confidence: 0.98. Reviewed or accepted by confidence.
Customer sent a generic greeting asking if anyone is available.
Confidence: 0.98. Reviewed or accepted by confidence.
Customer requested a sales callback regarding a new order or purchase inquiry.
Confidence: 0.99. Reviewed or accepted by confidence.