Chat 8b3739f0-0269-11f1-837c-33c4e1346a84

V1769667820315482

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Visitor2026-02-05 08:06:17
visitor
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Visitor2026-02-05 08:07:01
visitor
thought_of_week table
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Visitor2026-02-05 08:07:30
visitor
news table
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Visitor2026-02-05 08:08:07
visitor
albums table
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Sales - Support Chat2026-02-05 08:08:13
agent
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Sales - Support Chat2026-02-05 08:08:32
agent
Ok also please share the URL where this arabic is showing
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Visitor2026-02-05 08:08:59
visitor
I can enter arabic in any table should be work.
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Sales - Support Chat2026-02-05 08:09:26
agent
Ok also please share the URL where this arabic is showing, the screenshot you shared earlier please
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Visitor2026-02-05 08:09:27
visitor
becuase in old it was working for all the tables.
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Visitor2026-02-05 08:09:49
visitor
https://erpsofti.com/home.php
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Visitor2026-02-05 08:14:10
visitor
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Sales - Support Chat2026-02-05 08:15:02
agent
Import has been successfully finished, 91 queries executed. (intranet_portal_(22).sql)
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Sales - Support Chat2026-02-05 08:15:28
agent
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Visitor2026-02-05 08:15:51
visitor
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Sales - Support Chat2026-02-05 08:16:13
agent
I have imported old database now
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Sales - Support Chat2026-02-05 08:16:16
agent
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Visitor2026-02-05 08:16:37
visitor
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Sales - Support Chat2026-02-05 08:16:46
agent
Problem is in database  Collation
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Sales - Support Chat2026-02-05 08:16:58
agent
cPanel and Plesk have different settings
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Sales - Support Chat2026-02-05 08:17:06
agent
Please wait let us fix
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Visitor2026-02-05 08:17:17
visitor
ok tell me what i need to select for arabic.
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Sales - Support Chat2026-02-05 08:22:25
agent
utf8mb4_unicode_ci
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Sales - Support Chat2026-02-05 08:22:32
agent
This is good for Arabic
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Visitor2026-02-05 08:22:59
visitor
check my databse has already utf8mb4_unicode_ci this settings
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Sales - Support Chat2026-02-05 08:23:34
agent
It was mix, I have just updated it with utf8mb4_unicode_ci
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Sales - Support Chat2026-02-05 08:23:44
agent
In your database erpsnikm_intranet_portal
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Visitor2026-02-05 08:24:03
visitor
ok
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Visitor2026-02-05 08:31:31
visitor
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Sales - Support Chat2026-02-05 08:32:12
agent
Please open in your web browser private window
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Sales - Support Chat2026-02-05 08:32:15
agent
This is due to cache
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Sales - Support Chat2026-02-05 08:32:50
agent
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Visitor2026-02-05 08:33:22
visitor
yes in private ssl showing active.
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Visitor2026-02-05 08:35:33
visitor
but without .php extension pages are not working while its working fine in old hosting. example erpsofti.com/home not working.
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Sales - Support Chat2026-02-05 08:35:44
agent
Did you put code in your .htaccess file ?
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Visitor2026-02-05 08:36:08
visitor
yes same code i put
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Visitor2026-02-05 08:36:20
visitor
you can check
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Sales - Support Chat2026-02-05 08:42:34
agent
Please check now
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Visitor2026-02-05 08:43:50
visitor
yes now working
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Sales - Support Chat2026-02-05 08:44:17
agent
.htaccess file will not work here in Windows Plesk
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Sales - Support Chat2026-02-05 08:44:22
agent
web.config will work
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Sales - Support Chat2026-02-05 08:44:30
agent
is there anything else that i can assist you with ?
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Visitor2026-02-05 08:44:54
visitor
yes
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Visitor2026-02-05 08:45:29
visitor
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Visitor2026-02-05 08:45:42
visitor
on https://erpsofti.com/home
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Sales - Support Chat2026-02-05 08:45:58
agent
You need to fix this from database
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Visitor2026-02-05 08:47:29
visitor
before it was working, so what need to update.
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Visitor2026-02-05 08:48:21
visitor
this field data is not showing on above page. "description text utf8mb4_unicode_ci "
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Sales - Support Chat2026-02-05 08:49:02
agent
From which database table this date needs to be show ?
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Visitor2026-02-05 08:51:06
visitor
example thought_of_week, albums, news tables of db erpsnikm_intranet_portal
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Sales - Support Chat2026-02-05 09:02:06
agent
I see the Arabic data is present in database
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Sales - Support Chat2026-02-05 09:02:25
agent
You can please contact the website developer for this fix
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Visitor2026-02-05 09:02:35
visitor
with data type text arabic not showing
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Sales - Support Chat2026-02-05 09:02:42
agent
Or please open a ticket our web developer will check this.
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Visitor2026-02-05 09:02:49
visitor
ok
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Visitor2026-02-05 09:02:51
visitor
you send the message, I will see you again after break and prayer. thanks
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Sales - Support Chat2026-02-05 09:02:59
agent
Thank you for contacting our live support !
You may feel free to contact us If you need any further assistance we are available 24/7 via E-mail and Chat Support*.
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Sales - Support Chat2026-02-05 09:03:35
agent