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Visitor2026-02-05 06:55:13
visitor
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Visitor2026-02-05 07:02:00
visitor
Department (Required) : Technical Support
Question (Required) : hi
Phone (Optional) : 966583345562
Question (Required) : hi
Phone (Optional) : 966583345562
A
Sales - Support Chat2026-02-05 07:02:24
agent
A
Sales - Support Chat2026-02-05 07:02:27
agent
Hello,
Welcome, How Can I Serve You Today ?
Welcome, How Can I Serve You Today ?
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Visitor2026-02-05 07:02:34
visitor
My domain is erpsofti.com
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Sales - Support Chat2026-02-05 07:03:01
agent
Yes
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Visitor2026-02-05 07:03:26
visitor
As per skyhost support, domain Propagation has completed.
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Visitor2026-02-05 07:03:42
visitor
but still ssl not installed
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Sales - Support Chat2026-02-05 07:04:01
agent
On while domain you are having ssl erro ?
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Visitor2026-02-05 07:04:10
visitor
yes
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Sales - Support Chat2026-02-05 07:04:11
agent
Main domain ?
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Visitor2026-02-05 07:04:40
visitor
My domain is erpsofti.com
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Sales - Support Chat2026-02-05 07:04:44
agent
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Visitor2026-02-05 07:06:17
visitor
And As per skyhost support, site migrations are completed. but my old hosting data is 3.23 GB and on sky host data is 1308.2 MB. they did not complete the migrations properly.
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Sales - Support Chat2026-02-05 07:06:34
agent
Thank you for sharing this with me, Apologies for the inconvenience caused to you
Please do not worry I will get this checked
Please do not worry I will get this checked
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Visitor2026-02-05 07:07:15
visitor
And on erpsofti.com, my site is not displaying.
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Sales - Support Chat2026-02-05 07:07:26
agent
Thank you for sharing this with me, Apologies for the inconvenience caused to you
Please do not worry I will get this checked
Please do not worry I will get this checked
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Visitor2026-02-05 07:08:49
visitor
example from main site erpsofti.com/home.php page is not displaying.
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Sales - Support Chat2026-02-05 07:11:17
agent
Your main website erpsofti.com is on PHP ?
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Visitor2026-02-05 07:11:30
visitor
yes
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Sales - Support Chat2026-02-05 07:11:34
agent
Laravel ?
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Sales - Support Chat2026-02-05 07:11:37
agent
or custom PHP ?
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Visitor2026-02-05 07:11:42
visitor
no, its custom code
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Sales - Support Chat2026-02-05 07:11:53
agent
ok
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Visitor2026-02-05 07:11:57
visitor
its php custom code
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Sales - Support Chat2026-02-05 07:12:00
agent
Please stay on chat
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Visitor2026-02-05 07:12:43
visitor
and make sure migrations data size should match with old hosting data size.
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Sales - Support Chat2026-02-05 07:16:25
agent
Can you share the the path where you have your MYSQL database , username and password for main website
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Sales - Support Chat2026-02-05 07:16:29
agent
file name please
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Sales - Support Chat2026-02-05 07:16:35
agent
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Visitor2026-02-05 07:17:36
visitor
I am creating master user with old name and password. please let me check
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Sales - Support Chat2026-02-05 07:17:37
agent
OK
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Visitor2026-02-05 07:26:58
visitor
I created new database and user and password same as old hosting. but site is giving 404 error while page is existing.
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Visitor2026-02-05 07:27:08
visitor
db: erpsnikm_intranet_portal
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Visitor2026-02-05 07:27:29
visitor
User: erpsnikm_master
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Visitor2026-02-05 07:27:47
visitor
Password: Mobile@2030
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Sales - Support Chat2026-02-05 07:31:56
agent
Let me check
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Visitor2026-02-05 07:32:40
visitor
what is db host name of skyhost ?
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Sales - Support Chat2026-02-05 07:32:44
agent
localhost
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Visitor2026-02-05 07:32:50
visitor
ok
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Visitor2026-02-05 07:37:19
visitor
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Sales - Support Chat2026-02-05 07:37:27
agent
Yes please wait , Please stay on chat
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Visitor2026-02-05 07:37:33
visitor
ok
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Visitor2026-02-05 07:43:15
visitor
arabic not showing from db erpsnikm_intranet_portal, see below attached picture.
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Visitor2026-02-05 07:43:21
visitor
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Sales - Support Chat2026-02-05 07:46:29
agent
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Visitor2026-02-05 07:46:55
visitor
ok thanks
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Visitor2026-02-05 07:47:42
visitor
http://erpsofti.com/home is not working. its working by http://erpsofti.com/home.php
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Visitor2026-02-05 07:48:15
visitor
while i have settings to open pages without .php extension.
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Sales - Support Chat2026-02-05 07:49:10
agent
You can do these settings in .htaccess file
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Visitor2026-02-05 07:49:31
visitor
yes already done but its not working.
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Visitor2026-02-05 07:50:15
visitor
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Visitor2026-02-05 07:51:05
visitor
also please check arabic not showing from db erpsnikm_intranet_portal, see below attached picture.
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Visitor2026-02-05 07:51:13
visitor
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Sales - Support Chat2026-02-05 07:55:44
agent
Let me fix Arabic issue for you
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Sales - Support Chat2026-02-05 07:55:47
agent
Please wait
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Sales - Support Chat2026-02-05 07:55:55
agent
You can check SSL is working now
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Visitor2026-02-05 07:56:34
visitor
ok
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Sales - Support Chat2026-02-05 07:59:35
agent
That arabic data that you show is from which table of database ?
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Sales - Support Chat2026-02-05 08:03:19
agent